Experienced assistant with a background in customer service, scheduling, and internet research. Skilled in managing information, setting appointments, and responding quickly to client needs.
Overview
9
9
years of professional experience
Work History
Virtual Assistant
Nova Support Solutions
10.2021 - Current
Made phone calls on behalf of clients to schedule appointments
Conducted research to find the best prices for services and products
Managed multiple schedules, ensuring all appointments were organized
Customer Service Specialist
Helix Inc.
04.2019 - 10.2021
Assisted clients over the phone with inquiries, appointment scheduling, and service follow-ups
Executed extensive research to locate hotels, flights, and rental options
Made reservations and offered general travel information.
Research Scheduling Coordinator
Vista Consulting
01.2016 - 03.2019
Scheduled appointments for services, including medical, legal, and business consultations
Collected data on vendors, service providers, and market rates for clients