Winifred Stevenson
Hoschton
Summary
Highly skilled and customer-focused bartender with expertise in overseeing beverage service for high-profile events. Proficient in crafting custom cocktails,supervising bar staff,coordinating with event organizers,and ensuring compliance with safety and alcohol regulations. Known for thriving in high pressure environments, providing seamless guest experiences,and fostering a professional yet welcoming atmosphere.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Private Event Bartender
Armature Works Events
07.2024 - 12.2024
- Managed complete mobile bar operations including setup,maintenance, and breakdown for diverse high-profile events.
- Serviced a wide range of functions including weddings,corporate events,anniversaries and private celebrations.
- Conducted thorough pre-event preparation including menu review,inventory checks,and supply management.
- Demonstrated flexibility and professionalism across varying event environments and client requirements.
Lead Bartender
Pinnacle Hotels, Casa Cami The Current Hotel
02.2024 - 12.2024
- Engaged directly with hotel guests to deliver exceptional experiences aligned with Marriott's service standards.
- Tailored Guest interactions and service delivery to maximize satisfaction survey scores.
- Created and served craft cocktails while maintaining comprehensive knowledge of drink recipes and techniques.
- Provided personalized beverage recommendations based on guest preferences.
Lead Bartender
HEI Hotels,The Westin Tampa Waterside
03.2022 - 02.2024
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Bartender
South City Kitchen Avalon
12.2017 - 03.2022
- Served as a hospitable and fast-working bartender in one of the city’s top high-end restaurants
- Maintained an up-to-date knowledge of beverage offerings and mixing techniques
- Carried on friendly conversations with patrons and answered any questions or concerns to the best of my ability
- Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences
Food and Beverage Manager
Courtyard Marriott
04.2014 - 11.2017
- Managed a team of6 staff members to ensure quality service and a positive customer experience
- Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment
- Oversaw inventory management to ensure food items were restocked and rotated according to schedule
- Implemented a cost-saving strategy that reduced labor costs by20% without sacrificing customer satisfaction
- Developed training programs and performance reviews to ensure staff competency and productivity
Education
Technical - Electrology And Laser
Altruistic Academy Meidcal And Beauty School
Clearwater, FL11-2024
Aesthetics
Health And Style Institute
Kennesaw, GA07-2019
Bartending - undefined
Professional Bartending School
03.2012
Diploma - undefined
Campbell High School
05.2010
Skills
- Bar Terminology
- Speed Bartender
- Knowledge of a wide variety of cocktails and wines
- Excellent Customer Service
- Interpersonal Communication Skills
- Multitasking Skills
Certification
- Basic Life Support (CPR and AED), American Heart Association, August2023
- Food Safe Certified, eFoods, October2023
- Tips Certification, August2023
Languages
English
Spanish
Timeline
Private Event Bartender
Armature Works Events
07.2024 - 12.2024
Lead Bartender
Pinnacle Hotels, Casa Cami The Current Hotel
02.2024 - 12.2024
Lead Bartender
HEI Hotels,The Westin Tampa Waterside
03.2022 - 02.2024
Lead Bartender
South City Kitchen Avalon
12.2017 - 03.2022
Food and Beverage Manager
Courtyard Marriott
04.2014 - 11.2017
Bartending - undefined
Professional Bartending School
Diploma - undefined
Campbell High School
Technical - Electrology And Laser
Altruistic Academy Meidcal And Beauty School
Aesthetics
Health And Style Institute
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