Evelyn Brodeen
Cleveland
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Hosptial Physical Therapy Intern and Receptionist
Cook Hospital
06.2022 - Current
- Provided hands-on assistance during manual therapy sessions, effectively supporting patients'' needs while ensuring their safety.
- Actively sought feedback from supervising therapists regarding clinical performance, leading to consistent professional growth and improvement.
- Worked with patients to get them checked and scheduled.
Cleaning Manger
Island View Resort
01.2020 - Current
- Optimized inventory management with proactive ordering of supplies based on usage trends and budgetary constraints.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Barista and Ice Cream Scooper
The Icy Pelican and Coffee at Island View Resort
01.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Waitress and Hostess
The Landing Restaurant & Bar
04.2022 - 04.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Marketing
Truett McConnell University
Cleveland, GA12-2026
High School Diploma -
North Wood
Cook, MN05-2024
Associate of Arts - Graduated Highschool With This Degree
Minnesota North
Virginia, MN05-2024
Skills
- Customer Service
- Friendly and outgoing
- Team Player
- Safe Food Handling
- Beverage Preparation
- Staff Training and Development
- Hospitality service expertise
- Complex Problem-Solving
Timeline
Hosptial Physical Therapy Intern and Receptionist
Cook Hospital
06.2022 - Current
Waitress and Hostess
The Landing Restaurant & Bar
04.2022 - 04.2024
Cleaning Manger
Island View Resort
01.2020 - Current
Barista and Ice Cream Scooper
The Icy Pelican and Coffee at Island View Resort
01.2020 - Current
Marketing
Truett McConnell University
High School Diploma -
North Wood
Associate of Arts - Graduated Highschool With This Degree
Minnesota North
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