Joseph Long
Decatur,GA
Summary
Persistent professional equipped with 11 years of comprehensive experience in the tech industry. Provides strong technical direction across multiple projects. Easily communicates complex technical requirements to non-technical stakeholders. Enthusiastic team player ready to contribute to company success.
Overview
11
11
years of professional experience
Work History
Senior Software Engineer
1WorldSync | PowerReviews
03.2024 - Current
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Led architecture discussions, driving innovation in software design and implementation strategies.
- Optimized code performance reducing content publication times from two to three days to less than one minute.
- Developed scalable applications using agile methodologies for timely project delivery.
Software Engineer
1WorldSync | PowerReviews
03.2022 - 03.2024
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
Lead Technical Implementation Consultant
PowerReviews Inc.
03.2020 - 03.2022
- Continued to work on new client implementations as per the previous role (Senior Implementation Engineer)
- Lead new hire onboarding training sessions and designed assessments for new recruits
- Served as an escalation point for all bugs blocking client implementations across the team
- Attended bi-weekly product management meetings to understand features and bug fixes that are being released and relay important updates to the implementation team
- Lead training sessions for new and tenured team members on products and processes
- Maintained implementation feature and technical documentation on the external client-facing help site.
Senior Implementation Engineer
PowerReviews Inc.
08.2015 - 03.2020
- Worked closely with clients, in collaboration with sales and project managers, to implement a fully customized solution of PowerReviews products for major international brands and retailers
- Guided the client's development team with technical integration by providing technical requirements based on specific business needs
- Engaged in troubleshooting technical issues related to PowerReviews integration on client's sites
- Promoted product improvements to allow for enhanced customization for top tier clients
- Lead training sessions for new and tenured team members on products and processes
- Built and maintained the internal documentation site that documents technical aspects of supported products as well as internal processes
- Implemented over $2 million in client contracts per month
- Lead initiatives for EMEA clients including solutions consulting, implementation engineering, project managements, and post-live support
Client Integration Engineer
Conversant Inc., Alliance Data Systems
08.2013 - 08.2015
- Drove technical conversations with clients and internal account teams surrounding front-end integration, data feed ingestion, and marketing campaign strategies
- Designed and built custom solutions that function within the Conversant ad serving platform to facilitate marketing strategies
- Responsible for implementing digital marketing campaigns with a combined budget of over $5 million per month
- Collaborated with Product Management to design new processes and enhancements to improve functionality and user experience with the Ad Creative Management Tool
- Developed an on-boarding training program which gave a comprehensive overview of the Conversant system and product suite to new client integration engineers as well as decreased new hire ramp up time by 4 weeks
- Coordinated team training sessions for new product and feature rollouts as well as continued education seminars with senior executives within the company.
Education
M.S. Computer Science - Distributed Computing
Johns Hopkins University
Baltimore, MD08.2013
M.A. Mathematics -
The University of Georgia
Athens, GA05.2009
B.S. Mathematics, B.S.Ed. Mathematics Education -
The University of Georgia
Athens, GA05.2006
Skills
- Programming Languages: Java, Kotlin, Perl, Bash, Javascript
- Frameworks: Spring, Spring Boot
- Testing: Junit, Mockito
- Databases: PostgreSQL, Flyway, Snowflake
- AWS Services: ECS, S3, SQS, SNS, CloudWatch, RDS, Batch, Secrets Manager
Timeline
Senior Software Engineer
1WorldSync | PowerReviews
03.2024 - Current
Software Engineer
1WorldSync | PowerReviews
03.2022 - 03.2024
Lead Technical Implementation Consultant
PowerReviews Inc.
03.2020 - 03.2022
Senior Implementation Engineer
PowerReviews Inc.
08.2015 - 03.2020
Client Integration Engineer
Conversant Inc., Alliance Data Systems
08.2013 - 08.2015
M.S. Computer Science - Distributed Computing
Johns Hopkins University
M.A. Mathematics -
The University of Georgia
B.S. Mathematics, B.S.Ed. Mathematics Education -
The University of Georgia
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