Alexander Llano

• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Utilized CRM software to manage client relationships.
• Identified and solicited sales prospects in agency databases.

Engage prospective buyers in conversation, get to know their preferences, highlight the advantages of the car, arrange test drives, and help with the documentation that has to be done in order to close deals. In the course of the sales process, I worked hard to exceed sales goals and deliver top-notch customer service.

Self-made landscaping company over the warmer months. Started and funded alone, learned to manage clients and follow up efficiently to maintain customer relations and bring in referalls. From May to October I gained over 30 clients which I serviced and maintained communication with. 

Working both independently and collaboratively, the retail store associate job offers the chance to flourish in a rapidly expanding, high-impact, customer-focused career in a premier retail environment, all while making a significant difference in the lives of others.