Guerline Jean-Francois
Lawrenceville
Summary
Energetic culinary student with a blend of creativity, passion for food, and exceptional cooking skills. Works well as a dynamic leader in high-pressure settings and as an effective contributing team player.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disney College Program Intern
Walt Disney World Magic Kingdom
11.2023 - 05.2024
- I was able to provide magic for all our guests and provide the utmost service at both 'Coral Reef Kitchen' and at 'Be Our Guest' restaurant.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Prepared quality products while maintaining proper OSHA food safety guidelines.
- Developed wonderful communication skills between customers and anticipate their needs.
- Prepare food items consistently and in compliance with recipes, cooking and waste control guidelines.
- Verified proper portion sizes and consistently attained high food quality standards.
Assistant Store Manager
Gracie's Ice Cream
01.2017 - 10.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices..
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
Chef
Snapchef Agency
01.2018 - 09.2018
- Verified proper portion sizes and consistently attained high food quality standards
- Prepared a variety of foods, according to customers orders, or supervisor's instruction, following approved procedures
- Prepared quality products while maintaining proper OSHA food safety guidelines
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Culinary Arts and Operation Management
Auguste Escoffier School of Culinary Arts
Boulder, CO01.2023
High School Diploma -
Somerville High School
Somerville, MA05-2018
Skills
- Bilingual: Haitian Creole and English
- Strong attention to safe food handling procedures
- Thrives under pressure
- Quick learner
- Able to lift 50 pounds
- Leadership qualities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Skillscertifications
Bilingual: Can speak and understand Haitian Creole and English, Strong attention to safe food handling procedures, Thrives under pressure, Quick learner, Able to lift 50 pounds, Servsafe Ready, Obtained Certified Food Handlers Permit, GA, 01/23, Safe staff Ready, Obtained Certified Food Handlers Permit, FL, 01/14, Servsafe Manager, Obtained Certification of Servsafe Manager, MA, 01/17, OSHA Certified, Obtained OSHA Certification, MA, 01/18
Leadershipvolunteerexperience
- Florida Restaurant Lodging Association Prostart COA
- Skills USA
- Future Chefs
- National Restaurant Association
- Palm Beach County School District Food Service
Certification
- ServSafe Food Handler's Certification
- OSHA Certified
Timeline
Disney College Program Intern
Walt Disney World Magic Kingdom
11.2023 - 05.2024
Chef
Snapchef Agency
01.2018 - 09.2018
Assistant Store Manager
Gracie's Ice Cream
01.2017 - 10.2022
- ServSafe Food Handler's Certification
- OSHA Certified
Culinary Arts and Operation Management
Auguste Escoffier School of Culinary Arts
High School Diploma -
Somerville High School
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