Andrea Hughes
Warner Robins
Summary
Adaptable sales professional with a quick learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change. Proficient in merchandising, payment processing and general housekeeping of store areas. Professionally trained in the pool/spa industry for water analysis testing. Flexible and approachable, with strong organizational and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sally's Beauty Supply
Peachtree City
10.2022 - 03.2023
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
- Assisted customers in selecting beauty products, and provided personalized recommendations.
- Educated customers about the proper use of cosmetics, hair care, beauty styling tools, and other beauty items.
- Recommended treatment and styling products to customers to meet current needs, or resolve specific concerns.
Retail Sales Manager
Claire's Boutique
Peachtree City
04.2022 - 10.2022
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
- Assisted in training new sales associates on product knowledge and customer service techniques.
- Created reports on customer service, sales activities, and inventory levels.
- Monitored the daily performance of team members and provided feedback.
Retail Sales Associate
Vapor Fog
Newnan
10.2021 - 02.2022
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
Sales Associate
Georgia Spa Co.
Newnan
05.2021 - 08.2021
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
- Conducted water quality tests using standard laboratory equipment.
- Analyzed samples for contaminants such as bacteria, metals, and other pollutants.
- Documented test results, and maintained accurate records.
- Assisted in troubleshooting testing equipment to ensure proper functionality.
- Maintained cleanliness and organization of the testing laboratory environment.
- Ensured that all necessary materials were properly stocked for upcoming tests.
- Worked closely with clients to explain test results and provide advice on further action, if required.
Sales Associate
Brown's Pools And Spas
Newnan
03.2020 - 05.2020
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
- Conducted water quality tests using standard laboratory equipment.
- Analyzed samples for contaminants such as bacteria, metals, and other pollutants.
- Documented test results, and maintained accurate records.
- Assisted in troubleshooting testing equipment to ensure proper functionality.
- Maintained cleanliness and organization of the testing laboratory environment.
- Ensured that all necessary materials were properly stocked for upcoming tests.
- Worked closely with clients to explain test results and provide advice on further action, if required.
Sales Associate
Summer Breeze Pool & Spa
Peachtree City
03.2019 - 03.2020
- Processed transactions accurately using point-of-sale systems, and handled cash management.
- Managed returns and exchanges according to store policies effectively.
- Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
- Managed inventory levels by tracking stock movement, restocking and reorganizing shelves as necessary, and ordering additional items when needed.
- Maintained product displays, and updated display planograms.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Provided accurate information about products, prices, and services.
- Recommended merchandise based on expert product knowledge and client preferences.
- Assisted customers in selecting products by explaining unique features, and educating customers on proper application or usage.
- Conducted water quality tests using standard laboratory equipment.
- Analyzed samples for contaminants such as bacteria, metals, and other pollutants.
- Documented test results, and maintained accurate records.
- Assisted in troubleshooting testing equipment to ensure proper functionality.
- Maintained cleanliness and organization of the testing laboratory environment.
- Ensured that all necessary materials were properly stocked for upcoming tests.
- Worked closely with clients to explain test results and provide advice on further action, if required.
Education
Some College (No Degree) - Industrial Mechanics
West Georgia Technical College
La Grange, GASkills
- Point of sale operations
- Guest relations
- Customer service
- Product demonstrations
- Product recommendations
- Sales reporting
- Stocking shelves/displays
- Merchandise display
- Inventory tracking
- Staff training
- Team collaboration
- Customer relationship management
- Client account management
- Water analysis tests
- Occupational safety trained
Certification
OSHA HAZWOPER 40 Certification
Accomplishments
1 of 9 of the first group of students in the United States to participate in the Industrial Mechanics German Apprenticeship Dual Enrollment Program
References
References available upon request.
Timeline
Beauty Advisor
Sally's Beauty Supply
10.2022 - 03.2023
Retail Sales Manager
Claire's Boutique
04.2022 - 10.2022
Retail Sales Associate
Vapor Fog
10.2021 - 02.2022
Sales Associate
Georgia Spa Co.
05.2021 - 08.2021
Sales Associate
Brown's Pools And Spas
03.2020 - 05.2020
Sales Associate
Summer Breeze Pool & Spa
03.2019 - 03.2020
Some College (No Degree) - Industrial Mechanics
West Georgia Technical College