Summary
Overview
Work History
Skills
Timeline
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Aviva Alexander

Atlanta,GA

Summary

Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Skilled in managing multiple tasks at once, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.

Overview

18
18
years of professional experience

Work History

Restaurant Manager

A Live Kitchen
01.2019 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Encouraged feedback from customers used to implement positive changes within the establishment.
  • Efficiently calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, along with paperwork for new hires and terminations.

Server

Cafe Sunflower
03.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts to ensure efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Property Manager

Spring Creek Towers
06.2007 - 09.2021
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Skills

  • Food service background
  • Safe food handling
  • Reliable and responsible
  • Point of sale (POS) system operation
  • Customer service
  • Restaurant operations management

Timeline

Server

Cafe Sunflower
03.2022 - 12.2024

Restaurant Manager

A Live Kitchen
01.2019 - Current

Property Manager

Spring Creek Towers
06.2007 - 09.2021

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Aviva Alexander