Aalessa Compton
Atlanta
Summary
Dedicated healthcare support specialist with a background in patient coordination and psychiatric nursing. Recognized for exceptional attention to detail and commitment to patient education, ready to enhance patient experiences in a dynamic healthcare environment.
Overview
8
8
years of professional experience
Work History
Patient Coordinator
American Health Imaging
Atlanta
07.2024 - 12.2025
- Coordinated patient appointments for imaging services and consultations.
- Managed patient records using electronic health record systems.
- Communicated with healthcare providers to schedule necessary imaging procedures.
- Assisted patients with insurance verification and pre-authorization processes.
- Educated patients on imaging procedures and answered their questions.
- Collaborated with medical staff to ensure smooth patient flow during visits.
- Maintained organization of patient files and documentation for compliance purposes.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Coordinated patient appointments and maintained appointment schedule.
Psychiatric Nursing Aide
Va Hospital
Tampa
02.2020 - 01.2024
- Provided direct patient care in a structured environment for mental health recovery.
- Assisted nursing staff with daily assessments and medication administration tasks.
- Monitored patient behavior and reported changes to the healthcare team promptly.
- Maintained cleanliness and orderliness of patient areas according to safety standards.
- Documented patient progress and interactions in electronic health records accurately.
- Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
- Assisted patients in accomplishing activities of daily living skills (ADLs).
- Interacted and engaged patients with chronic mental illness in group settings and individually.
- Applied therapeutic communication skills to engage patients, understand concerns and meet objectives of individual recovery plans.
- Worked under supervision of registered nursing staff to deliver quality care to individuals in setting.
- Monitored and documented changes in patient behavior and moods.
Home Health Aide
Various Employers
Tampa
02.2018 - 02.2020
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored client health status and reported changes to healthcare professionals.
- Administered prescribed medications according to care plans and schedules.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate records of client care and daily activities.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Education
High School Diploma -
Hillsborough Community College
Tampa, FL02-2018
Some College (No Degree) -
South College
Atlanta GaSkills
- Patient scheduling
- Electronic health records
- Insurance verification
- Medical terminology
- Patient education
- Customer relationship management
- Acute, Long-term, rehabilitative care
- Patient confidentiality
- Healthcare industry
- Nursing
Timeline
Patient Coordinator
American Health Imaging
07.2024 - 12.2025
Psychiatric Nursing Aide
Va Hospital
02.2020 - 01.2024
Home Health Aide
Various Employers
02.2018 - 02.2020
High School Diploma -
Hillsborough Community College
Some College (No Degree) -
South College