Aaliyyah Nangah
Lawrenceville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Receptionist
Sweetheart Brazilian Wax
Lawrenceville
08.2025 - 12.2025
- Greet guest coming in, keep front end clean, handle money when closing, counting inventory.
- Managed appointment scheduling and maintained an organized calendar.
- Assisted clients with forms and provided information about services.
- Answered phone calls promptly, addressing inquiries and concerns.
- Processed payments efficiently using point-of-sale systems.
- Coordinated with staff to ensure smooth client service flow.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Cashier
Walmart
Lawrenceville
08.2019 - 06.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and refunds following company policies and procedures.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Stocked merchandise on shelves and maintained inventory levels in checkout area.
- Participated in training sessions to improve product knowledge and customer service skills.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Head Hostess
Krab Hut
Lawrenceville
06.2019 - 06.2023
- Managed reservation system to optimize seating arrangements.
- Handled customer inquiries and resolved minor issues effectively.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Managed dining room layout to maximize efficiency of staff members.
- Balanced cash drawers at the end of each shift.
- Performed light administrative duties such as filing documents and taking messages.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
Education
Bachelor of Science - Exercise Science
GEORGIA GWINNETT COLLEGE
Lawrenceville, GA 08.2019 - 03.2026
Diploma -
BERKMAR HIGH SCHOOL
Lawrenceville, GASkills
- Customer service
- Cash handling
- Problem-solving
- Time management
- Assembly
- Teamwork
- Data entry
- Appointment scheduling
- Inventory management
- Scheduling
- Document control
Timeline
Receptionist
Sweetheart Brazilian Wax
08.2025 - 12.2025
Cashier
Walmart
08.2019 - 06.2023
Bachelor of Science - Exercise Science
GEORGIA GWINNETT COLLEGE
08.2019 - 03.2026
Head Hostess
Krab Hut
06.2019 - 06.2023
Diploma -
BERKMAR HIGH SCHOOL