Aalyia Fobbs
Atlanta
Summary
Detail-oriented healthcare professional with experience in patient care and administrative coordination, including scheduling, registration, referrals, and medical documentation. Skilled in supporting insurance verification and precertification processes while ensuring accurate records and smooth patient flow. Strong communicator who serves as a reliable point of contact for patients, families, and clinical teams. Committed to delivering organized, compassionate support to enhance care delivery and patient experience
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Devereux Advanced Behavioral Health
Kennesaw, GA
03.2025 - 08.2025
- Mentor, coach, monitor, and re-direct youth with emotional, psychiatric, developmental, or neurological challenges, creating a safe, therapeutic environment through trauma-informed, evidenced-based practices
- Assist individuals with activities of daily living (hygiene, meals, medication reminders), and support emotional regulation and behavior management during shifts
- Document accurate and timely shift notes, incident reports, and individual progress logs using in-house computer systems—supporting continuity of care
- Collaborate with a multidisciplinary team (nursing, therapy, education, psychiatry) to contribute insights into treatment planning and client care decisions
Patient Care Technician
Emory University Hospital Midtown
Atlanta, GA
08.2025 - Current
- Coordinate and manage patient care activities, ensuring the needs of patients are met promptly and accurately.
- Provide direct patient care, monitor vital signs, and assist in mobility and daily activities while ensuring patient comfort and dignity.
- Collaborate closely with the nursing team to develop and adjust care plans based on patient progress and condition.
- Document patient information and care activities in EHR systems to ensure continuity and quality of care.
- Assisting as a liaison between patients, family members, and the care team, providing updates and educating families on care plans.
Carrier Sales Representative
Nolan Transportation Group, LLC
Dunwoody, GA
05.2021 - 09.2024
- Maintaining customer accounts through phone calls, emails or personal visits to ensure satisfaction with product or service use
- Handling customer complaints and resolving issues by negotiating with suppliers, requesting refunds from suppliers, or offering refunds to customers
- Keeping up to date with industry news and trends to successfully sell products and services to clients coordinating with other departments, such as accounting or customer sales, when necessary to fulfill orders or resolve issues
Peer Mentor Advisor
Lane College
Jackson, Tn
05.2018 - 05.2021
- Be a positive influence in the lives of students enrolled in the Academic Success Program
- Helped with developing study and time management strategies
- Work with the mentee to develop a success plan that fits the student's individual needs
- Assess the mentee's progress throughout mentor sessions
- Correspond with program staff regarding mentee concerns and/or progress Documentation of mentor/mentee correspondence
Education
Bachelor of Arts - Sociology
Lane College
Jackson, TnCertified Nursing Assistant Diploma - undefined
Covenant C.N.A School
Atlanta, GASkills
- Patient Advocacy & Engagement
- Electronic Health Record (EHR) Documentation
- Communication & Interpersonal Skills
- Caregiver and Family Communication
- Problem-solving & Critical Thinking
- Time Management & Organizational Skills
Certification
Certified Nursing Assistant (CNA) - Georgia Health Partnership
Timeline
Patient Care Technician
Emory University Hospital Midtown
08.2025 - Current
Direct Support Professional
Devereux Advanced Behavioral Health
03.2025 - 08.2025
Carrier Sales Representative
Nolan Transportation Group, LLC
05.2021 - 09.2024
Peer Mentor Advisor
Lane College
05.2018 - 05.2021
Certified Nursing Assistant Diploma - undefined
Covenant C.N.A School
Bachelor of Arts - Sociology
Lane College