Aarav Karthik
Atlanta
Summary
Results-driven professional with expertise in customer support and sales strategies. Demonstrated ability to enhance member experiences through effective communication and adaptability. Committed to leveraging analytical skills to optimize service delivery and meet business objectives.
Overview
1
1
year of professional experience
Work History
Member Service Representative
Planet Fitness Gym
Cumming
01.2025 - 05.2025
- Conducted facility tours for prospective members to promote services.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Handled customer complaints in an efficient and courteous manner.
Wait Staff Member
Mayuri Indian Grill
Alpharetta
01.2024 - 05.2025
- Ensured cleanliness and organization of dining areas during service shifts.
- Collaborated with team members to optimize restaurant operations during peak hours.
- Delivered exceptional customer service to enhance guest experiences.
Tutor
EduSpark
Cumming
06.2024 - 12.2024
- Developed tailored lesson plans for diverse student needs.
- Adapted instruction methods based on individual learning styles.
- Maintained accurate records of student attendance and progress.
- Monitored and recorded students' progress, providing detailed reports to parents and teachers.
Education
High School Diploma -
Denmark High School
Alpharetta, GA05-2025
BBA - Finance
Georgia State University
Atlanta, GA05-2029
Skills
- Customer service and support
- Team collaboration
- Problem solving and resolution
- Sales and upselling strategies
- Point-of-sale systems
- Analytical skills
Timeline
Member Service Representative
Planet Fitness Gym
01.2025 - 05.2025
Tutor
EduSpark
06.2024 - 12.2024
Wait Staff Member
Mayuri Indian Grill
01.2024 - 05.2025
High School Diploma -
Denmark High School
BBA - Finance
Georgia State University