Aaron Sarver
Grovetown
Summary
Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive experiences for clients.
Overview
12
12
years of professional experience
Work History
Restaurant Waiter
Polipo
Augusta
05.2024 - Current
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Provided excellent customer service to ensure repeat customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Service Advisor
Taylor BMW
Evans
03.2023 - 12.2024
- Coordinated with technicians to ensure timely service completion and updates.
- Addressed customer concerns and resolved issues.
- Provided follow-up communication to ensure customer needs were met post-service.
- Collaborated with sales team to promote service packages and loyalty programs.
- Prepared invoices for services rendered and collected payments from customers.
- Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Restaurant Waiter
Takosushi
Augusta
05.2018 - 02.2023
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Trained new employees to perform duties.
Restaurant Server
Chop House Steakhouse & Bar
Augusta
08.2016 - 05.2018
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Construction Worker
Pete Alewine Pool & Spa
Evans
05.2013 - 08.2017
- Operated power tools for installation and repair of pools and spas.
- Assisted in site preparation and excavation for pool installations.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Installed formwork for concrete structures according to specifications.
Education
Construction Management
Georgia Southern University
Statesboro, GASome College (No Degree) - Communications
Augusta University
Augusta, GASkills
- Conflict resolution
- Client focus
- Technical proficiency
- Team collaboration
- Attention to detail
- Cold calling
Timeline
Restaurant Waiter
Polipo
05.2024 - Current
Service Advisor
Taylor BMW
03.2023 - 12.2024
Restaurant Waiter
Takosushi
05.2018 - 02.2023
Restaurant Server
Chop House Steakhouse & Bar
08.2016 - 05.2018
Construction Worker
Pete Alewine Pool & Spa
05.2013 - 08.2017
Construction Management
Georgia Southern University
Some College (No Degree) - Communications
Augusta University
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