Open To Work
Aaron Williams
Newnan
Summary
Strategic operations leader with 15+ years directing airport, command center, and safety/compliance functions in complex, high‑visibility environments. Known for elevating operational performance, strengthening regulatory alignment, and leading high‑impact teams across aviation, government, and humanitarian sectors. Brings deep expertise in crisis management, cross‑agency coordination, data‑driven decision‑making, and designing scalable systems that enhance safety, efficiency, and customer experience. Recognized for integrity, operational discipline, and the ability to guide organizations through change.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Focal Point Flight Operations Manager
International Organization for Migration, IOM
Atlanta
2024 - 2025
- Directed airport operations supporting the U.S. Refugee Admissions Program, ensuring safe, dignified, and compliant movement of beneficiaries through immigration, customs, and onward travel.
- Served as the primary operational liaison for field support, technology integration, and incident resolution across customer‑facing systems.
- Built strong partnerships with federal agencies, resettlement organizations, and airport stakeholders to streamline complex, time‑sensitive operations.
- Maintained strict adherence to USRAP standards, ethical guidelines, and organizational protocols.
Airport Operations Manager
Virgin Atlantic Airways
Atlanta
2022 - 2023
- Oversaw daily airport operations, ensuring alignment with safety, security, and regulatory requirements across all shift activities.
- Managed a workforce of 45+ employees and contractors, elevating performance through coaching, training, and operational discipline.
- Delivered KPI‑driven insights and implemented corrective actions that improved service delivery, efficiency, and operational reliability.
- Identified operational risks and implemented corrective actions that improved service delivery and reduced performance gaps.
- Authored and modernized operational procedures, manuals, and workflow enhancements.
Safety, Security & Compliance Operation Specialist
Delta Air Lines, Inc
Atlanta
2005 - 2021
- Directed safety, security, and compliance initiatives across airport operations, ensuring adherence to federal, state, and international regulations.
- Led investigations, audits, and root‑cause analyses to mitigate risk and strengthen organizational compliance posture.
- Designed and implemented technology programs, SOPs, and training frameworks that improved operational consistency and regulatory alignment.
- Leveraged SQL, Tableau, and Excel to analyze large datasets, monitor KPIs, and drive data‑informed process improvements.
- Served as a cross‑functional liaison, presenting findings and influencing operational strategy across departments and agencies.
Command Center Operations Manager
Atlanta Airlines Terminal Company
Atlanta
03.2025 - 01.2026
- Directed 24/7 command center operations for an 8.2M sq. ft. airport facility, ensuring operational continuity, regulatory compliance, and rapid incident response.
- Led and developed multi‑disciplinary teams across Command Center and Lost & Found, driving accountability, service excellence, and workforce performance.
- Strengthened emergency response capabilities through coordinated action with police, fire rescue, airport agencies, and airline partners.
- Implemented data‑driven operational strategies that reduce disruptions, optimize workflows, and enhance stakeholder satisfaction.
- Overseen budgeting, resource allocation, and executive‑level communication with regulatory authorities and airline leadership.
Education
High School Diploma -
Williamsville East
Williamsville, NYSome College - Business Management
Bryant & Stratton College
NYSkills
- Data analysis
- Budget management
- Emergency response
- Regulatory compliance
- Operational strategy
- Performance management
- Training development
- Operations management
- Analytical thinking
- Employee motivation
- Contract negotiation
- Staff training/development
- P&L management
- Continuous improvement
- Purchasing and planning
- Teamwork and collaboration
- Effective leader
- Proficient in [SQL, Tableau, Power BI, Excel]
- Incident response
- Workforce management
- Facility management
Certification
HVAC Technician License - Environmental Protection Agency, issued 2002
Affiliations
Mental Health Technician - Tanner Health
Global Support Operations Analyst - Delta Air Lines
Customer Service Operations Agent - Delta Air Lines
Operations Supervisor - Atlantic Southeast Airlines
HVAC Technician - United Air Temp
Sales Supervisor - United Factory Furniture Warehouse
Training Manager - QuikTrip
Prep Cook - Amberleigh Retirement Community
Global Support Operations Analyst - Delta Air Lines
Customer Service Operations Agent - Delta Air Lines
Operations Supervisor - Atlantic Southeast Airlines
HVAC Technician - United Air Temp
Sales Supervisor - United Factory Furniture Warehouse
Training Manager - QuikTrip
Prep Cook - Amberleigh Retirement Community
Work Preference
Job Search Status
Open to workSalary Range
$82000/yr - $150000/yrTimeline
Command Center Operations Manager
Atlanta Airlines Terminal Company
03.2025 - 01.2026
High School Diploma -
Williamsville East
Some College - Business Management
Bryant & Stratton College
Focal Point Flight Operations Manager
International Organization for Migration, IOM
2024 - 2025
Airport Operations Manager
Virgin Atlantic Airways
2022 - 2023
Safety, Security & Compliance Operation Specialist
Delta Air Lines, Inc
2005 - 2021