Aaron Williams
Stockbridge
Summary
Results-driven Ammunition Specialist with expertise in physical security checks, small arms proficiency, and shipping logistics. Skilled in enforcing safety rules, conducting quality assurance inspections, and tracking sensitive items. Proven ability to prioritize tasks, communicate effectively, and ensure compliance with safety regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Technician
Victory Fire Doors Inc.
Stockbridge, GA
04.2025 - Current
- Installed and repaired fire door systems to ensure compliance with safety regulations.
- Conducted routine inspections and maintenance of fire doors to enhance operational efficiency.
- Collaborated with project managers to schedule installations and resolve technical issues promptly.
- Trained junior technicians on installation techniques and safety protocols for fire door systems.
- Managed inventory of tools and materials, ensuring availability for ongoing projects.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
Ammunition Specialist
U.S. Army
07.2021 - Current
- Conducted daily physical security checks of all armaments, weapons and ammunition storage areas.
- Demonstrated proficiency in the use of small arms weapons and associated equipment.
- Palletized and shipped large explosive throughout multiple Garrisons across the world.
- Enforced safety rules while operating machinery used in production operations such as forklifts or cranes.
- Performed quality assurance inspections on munitions to ensure compliance with safety regulations.
- Tracked sensitive items through an asset management system ensuring proper accountability.
- Operated forklifts or other material handling equipment to move munitions into storage areas.
Customer Service Representative
Swints feed and Garden Supply
Jonesboro, GA
03.2021 - 04.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Assisted with training and mentoring new team members.
- Adhered to company policies and procedures while providing superior service.
Technical service coordinator
Riverside Epicenter
Austell, Georgia
02.2019 - 02.2021
- Utilized customer service skills to ensure users received prompt assistance with their inquiries.
- Created detailed documentation of procedures for installation, maintenance and troubleshooting systems.
- Provided technical guidance during implementation of new projects and systems.
- Worked closely with internal teams to develop solutions that meet business objectives.
- Installed new hardware components as needed while adhering to safety guidelines.
Audio Visual Technician
Messenger media
Conyers, Georgia
06.2018 - 02.2020
- Performed troubleshooting activities to diagnose issues with audio visual equipment.
- Resolved customer complaints regarding audio visual performance in a professional manner.
- Traveled to different job sites to perform emergency service calls on AV equipment.
- Installed wiring for AV systems in commercial settings, such as conference rooms or auditoriums.
- Utilized knowledge of sound systems to adjust volume levels and optimize sound quality for events.
- Trained other technicians on proper usage and maintenance of audio visual gear.
Education
Certification - Electrical Engineering
Southern crescent Technical College
Jackson, Georgia01-2020
High School Diploma - undefined
HOPE Academy
Stockbridge, GA05-2018
Skills
- Shipping and receiving
- Verbal and written communication
- Safety procedures
- Task prioritization
- Field operations
- Workplace safety
- Professional communication
- Equipment installation
Certification
Forklift certified
Timeline
Field Technician
Victory Fire Doors Inc.
04.2025 - Current
Ammunition Specialist
U.S. Army
07.2021 - Current
Customer Service Representative
Swints feed and Garden Supply
03.2021 - 04.2023
Technical service coordinator
Riverside Epicenter
02.2019 - 02.2021
Audio Visual Technician
Messenger media
06.2018 - 02.2020
High School Diploma - undefined
HOPE Academy
Certification - Electrical Engineering
Southern crescent Technical College