Abagail Alexander
Gray
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Internet Manager
Evans Kia
2019.01 - 2022.05
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Internet Sales Consultant
Hutchinson Auto Group
2017.06 - 2019.01
- Created boardroom and courtroom multimedia presentations including video and text- sync’d depositions for enhanced understanding.
- Entered details such as payments, account information and call logs.
- Answered average of 75 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Internet Sales Specialist/receptionist
Sunbelt Nissan Of Augusta GA
2016.06 - 2017.10
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Worked directly with management, Business, and development department to brainstorm, discuss strategy and mitigate sales issues.
- Answered average of 200 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Assisted various business groups with document organization and dissemination during acquisitions.
- Assisted 150 customers in average by answering questions, responding to inquiries and handling telephone requests.
- Entered details such as payments, account information and call logs.
Internet Sales Specialist
Butler NIssan
2014.05 - 2016.06
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Answered internet leads in a timely manner
- Greeted guest
- key holder
- Verified data integrity and accuracy.
- Answered average of 300 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Performed initial client assessment and analysis to begin research process.
Receptionist/Front Desk Clerk
Paul Walsh Nissan
2012.06 - 2014.05
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Answered average of 250 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Verified data integrity and accuracy.
- Key holder
- office manager
Education
English Language And Literature
Jones County High School
Gray, GA2011
Skills
- Client assessment and analysis
- Risk management processes and analysis
- Conflict resolution
- Extremely organized
- Data entry
Timeline
Internet Manager
Evans Kia
2019.01 - 2022.05
Internet Sales Consultant
Hutchinson Auto Group
2017.06 - 2019.01
Internet Sales Specialist/receptionist
Sunbelt Nissan Of Augusta GA
2016.06 - 2017.10
Internet Sales Specialist
Butler NIssan
2014.05 - 2016.06
Receptionist/Front Desk Clerk
Paul Walsh Nissan
2012.06 - 2014.05
English Language And Literature
Jones County High School