Abbey Lovins
Sharpsburg
Summary
Dedicated front of house professional with strong cash handling proficiency and multitasking skills. Committed to enhancing customer experiences and training new staff to uphold high service standards.
Professional in hospitality industry, bringing valuable experience and results oriented mindset. Known for fostering team collaboration and adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Panda Express
1015 Bullsboro Dr. Newnan, GA 30263
03.2025 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Assisted in food preparation and presentation, maintaining quality standards consistently.
- Operated point-of-sale system efficiently, handling transactions accurately and promptly.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Engaged with customers to enhance their dining experience through friendly interactions.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Drive-Thru Cashier
Taco Bell
Newnan, GA
04.2023 - 01.2025
- Maintained cleanliness and organization in the drive-thru area.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Trained new employees on operational procedures and customer service standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Assisted team members during peak hours to enhance service speed.
- Handled cash transactions accurately while following company policies.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Hostess/Food Runner
Mike And C's
Peachtree City, GA
06.2021 - 06.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations efficiently, optimizing seating arrangements for maximum capacity.
- Collaborated with waitstaff to enhance guest experience through timely service communication.
- Trained new hosts on operational procedures and customer service standards.
- Resolved guest inquiries and concerns, enhancing overall satisfaction levels.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Diploma - Welding
West Georgia Technical College
La Grange, GA12-2025
High School Diploma -
East Coweta High School
Sharpsburg, GA05-2022
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Professional appearance
- Cash handling proficiency
- Time management
- New staff training
- Punctuality and reliability
- Money handling
- Payment processing
- Complaint handling
- Team player
- Cash handling
Timeline
Front of House Employee
Panda Express
03.2025 - Current
Drive-Thru Cashier
Taco Bell
04.2023 - 01.2025
Hostess/Food Runner
Mike And C's
06.2021 - 06.2022
Diploma - Welding
West Georgia Technical College
High School Diploma -
East Coweta High School