Abbie Hughes
Lizella,Georgia
Summary
Experienced in healthcare, with refined communication and organizational skills. Effective in managing patient information and coordinating care services. Seeking to transition into a new field to apply and develop these valuable skills.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
R. Jason Kent Physical Therapy
01.2025 - Current
- Serve as the first point of contact for patients, providing face-to-face support and excellent customer service
- Collaborate closely with therapists, medical staff, and insurance companies to ensure smooth patient care coordination along with managing referrals and verifying insurance benefits
- Work as part of a dynamic team to enhance the overall patient experience and streamline administrative processes
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow
Tech
R. Jason Kent Physical Therapy
05.2023 - 07.2023
- Ensured the proper cleanliness and safety of the clinic and equipment, helped patients in exercises and applied heat and ice packs, communicated with each patient to meet their needs, and always executed the needs of each physical therapist
Baby-sitting Job
06.2022 - 07.2022
Packing and Shipping
Remote Care Partners
05.2021 - 08.2021
- Responsible for scanning and labeling each device, package and box each device, and move and lift equipment
Education
Bachelor of Science - Health Sciences
Middle Georgia State University
Macon, GA12-2026
High School Diploma -
Covenant Academy
Macon, GA05-2023
Truett-McConnell College
Dual Enrollment Student 01-2021
Skills
- Critical thinking skills
- Organizational skills
- Attention to detail
- Goal setting
- Time Management
- Teamwork
- Creativity
- Good Communication
Accomplishments
Captain of Varsity Basketball team (2022-2023), Most Valuable Player- Varsity Basketball(2023), Best Offensive- Varsity Basketball(2021-2022)
Healthcare Shadowing Experience | 2024-present
- Physician Assistants (PAs): Observed patient interactions, physical exams, diagnosis discussions, and treatment planning across various specialties. Gained insight into the PA’s role in collaborating with physicians and healthcare teams.
- Dermatology PAs: Assisted in observing skin assessments, biopsies, and treatments for various dermatological conditions.
- Orthopedic Surgeries: Observed surgical procedures, including joint replacements and total knee arthroplasties, while gaining exposure to pre-operative planning and post-operative patient care. Witnessed the coordination between surgeons, PAs, and medical staff in a high-paced surgical setting.
Timeline
Patient Care Coordinator
R. Jason Kent Physical Therapy
01.2025 - Current
Tech
R. Jason Kent Physical Therapy
05.2023 - 07.2023
Baby-sitting Job
06.2022 - 07.2022
Packing and Shipping
Remote Care Partners
05.2021 - 08.2021
Bachelor of Science - Health Sciences
Middle Georgia State University
High School Diploma -
Covenant Academy
Truett-McConnell College
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