Abby Fiori
Savannah,GA
Summary
Experienced Registered Nurse seeking to achieve personal and professional growth in the Healthcare industry. Clinical experience includes Hospice care, Home Health care and Skilled Nursing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Services Supervisor
Affinis Hospice
09.2024 - Current
- Responsible for managing the clinical operations of Hospice Services to include general supervision and responsibility for the planning, organizing, coordination and evaluation of all day-to-day aspects of Hospice patient care. This includes coordination of referrals and patient care related supervisory functions.
- Plans, develops, directs, organizes, implements, and evaluates clinical services and activities for Hospice Services.
- Leads and participates as an active member in the Hospice Services IDG meetings.
- Ensures that efficient systems, procedures, and controls are established for all Hospice Services clinical operations.
- Works closely with the Administrator for Hospice Services and Medical Director to plan and implement policies and procedures relative to clinical operations and sets standards for all performance objectives.
- Assures that adequate staffing levels are anticipated and maintained.
- Participates in the identification of the need for, and assists in the coordination of, the development of new hospice programs and services.
- Assures effective coordination between Hospice clinical staff and clerical staff so that paperwork necessary for payroll and billing is submitted accurately and according to established time frames.
- Responds to all inquiries and referrals to Hospice Services.
- Determines staff assignments and assigns Hospice patients to the appropriate staff.
- Coordinates Hospice patient care by all service disciplines providing care.
- Functions as a liaison between all disciplines providing care.
- Provides direct supervision of the staff nurse providing the hospice care and assists the staff nurse in carrying out the role of the case manager.
- Collaborates with inpatient staff to assure the implementation of the Hospice Services Interdisciplinary Plan of Care during inpatient stays.
- Assures the timely completion of appropriate Hospice Services patient/family information in the on-call communication log.
- May convene Hospice patient care conferences to assure effective provision and coordination of care.
- Makes supervisory visits with Hospice patient caregivers as appropriate.
- Promotes the utilization of all available resources for the benefit of Hospice patients, families, and Team members.
- Educates clinical personnel regarding Hospice admission criteria, policies and procedures, patient care and Hospice philosophy. Ensures that all individuals with direct patient contact are educated in the Hospice philosophy.
- Promotes public awareness of the services provided by the Hospice and the means to access these services through community education and/or marketing activities.
- Responsible for Hospice Services creation, maintenance and protection of accurate and compliant clinical records.
- Responsible for the implementation of Hospice Services professional and clinical services Quality Assessment Performance Improvement program.
- Participates in service related activities within Hospice Services and the community.
- Identifies need for Hospice staff and inpatient staff education and assists in the development of in-service programs for the Interdisciplinary Group.
- Assumes responsibility for the Administrator for Hospice Services during any absence.
- Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
- Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
- Performs other duties as necessary to ensure the success of the System.
RN Case Manager & Admissions
Bridge Hospice
09.2023 - 09.2024
- Develop and implement individualized care plan for each hospice patient while following physician instructions
- Coordinate with interdisciplinary professionals to develop plans of care and monitor patient status
- Recognize and understood specific stages of dying process, providing comfort-focused care during vulnerable times
- Educate family members and caregivers’ on end of life disease processes and symptom management
- Perform RNCM and Admission Nurse duties simultaneously
- Assisted with training nurses in proper techniques, care standards, operational procedures, and safety protocols
- Participate in working On-Call shift's as required
- Work directly with Clinical and Executive management team to address daily care coordination and address any possible needs or changes
On-Call Clinical Manager
Capstone Hospice
01.2023 - 09.2023
- Responsible for managing the clinical operations of On-Call (After Hours)Hospice Services to include general supervision and responsibility for the planning, organizing, coordination and evaluation of all day-to-day aspects of Hospice patient care. This includes coordination of referrals and patient care related supervisory functions.
- Plans, develops, directs, organizes, implements, and evaluates clinical services and activities for Hospice Services.
- Ensures that efficient systems, procedures, and controls are established for On-Call Hospice Services clinical operations.
- Works closely with the Administrator for Hospice Services and Medical Director to plan and implement policies and procedures relative to clinical operations and sets standards for all performance objectives.
- Assures that adequate staffing levels are anticipated and maintained.
- Participates in the identification of the need for, and assists in the coordination of, the development of new hospice programs and services.
- Assures effective coordination between Hospice clinical staff and clerical staff so that paperwork necessary for payroll and billing is submitted accurately and according to established time frames.
- Responds to all inquiries and referrals to Hospice Services.
- Determines staff assignments and assigns Hospice patients to the appropriate staff.
- Coordinates Hospice patient care by all service disciplines providing care.
- Functions as a liaison between all disciplines providing care.
- Provides direct supervision of the staff nurse providing the hospice care and assists the staff nurse in carrying out the role of the case manager.
- Assures the timely completion of appropriate Hospice Services patient/family information in the on-call communication log.
- Promotes the utilization of all available resources for the benefit of Hospice patients, families, and Team members.
- Educates clinical personnel regarding Hospice admission criteria, policies and procedures, patient care and Hospice philosophy. Ensures that all individuals with direct patient contact are educated in the Hospice philosophy.
- Responsible for Hospice Services creation, maintenance and protection of accurate and compliant clinical records.
- Performs other duties as necessary to ensure the success of the System.
RN Case Manager & Admissions
Infinite Heart Hospice
01.2021 - 04.2022
- Developed and implemented individualized care plan for each hospice patient while following physician instructions
- Coordinated with interdisciplinary professionals to develop plans of care and monitor patient status
- Recognized and understood specific stages of dying process, providing comfort-focused care during vulnerable times
- Taught family members and caregivers’ various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes
- Performed RNCM and Admission Nurse duties simultaneously
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Created and maintained monthly on call schedule for RN's and LVN's
- Participated in working On-Call shift's as required
- Assisted with daily on-call report review and compliance
- Created and maintained Holiday on-call coverage for full time and part time staff
- Worked directly with CEO and management team to address daily care coordination and address any possible needs or changes
- Performed quality review of charting and documentation to ensure Medicare compliance and company standards are met
- Performed employee performance evaluations and improvement needs
- Delivered mentorship to team members to build a collaborative work culture and positive working environment
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Directly assisted and consulted company CEO and Executive director with daily operation needs
- Assisted with employee performance evaluations and improvement needs
Home Health RN Case Manager & Admissions Nurse
California Home Health
06.2019 - 03.2021
- Provided complete care to home health patients, including physical assessments, medication, and chronic disease management
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation
- Introduced changes to patient care plans based on regular evaluations and patient changes
- Taught family members and caregivers’ various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes
- Performed RNCM and Admission Nurse duties simultaneously
- Assisted with training new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Assisted with creating and maintained monthly on call schedule for RN's and LVN's
- Participated in working On-Call shift's as required
- Collaborated with Physicians and Clinical staff on referring appropriate patients to local Hospice agencies, to ensure a smooth transition of care
RN Case Manager & Admissions
Optimal / Bristol Hospice
02.2019 - 12.2020
- Developed and implemented individualized care plan for each hospice patient while following physician instructions
- Coordinated with interdisciplinary professionals to develop plans of care and monitor patient status
- Recognized and understood specific stages of dying process, providing comfort-focused care during vulnerable times
- Educated family members and caregivers’ on end of life disease processes and symptom management
- Performed RNCM and Admission Nurse duties simultaneously
- Assisted with training new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Participated in working On-Call shift's as required
- Worked directly with Clinical and Executive management team to address daily care coordination and address any possible needs or changes
Hospice LVN
Optimal Hospice
07.2012 - 01.2019
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Coordinated with interdisciplinary professionals to develop plans of care and monitor patient status
- Educated family members and caregivers on various disease process and end of life symptom management
- Monitored, tracked, and conveyed important patient information to healthcare team to help optimize treatment planning and care delivery
- Documented and communicated changes and concerns to supervising RN Case Manager
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses
- Trained new LVN's in proper techniques, care standards, operational procedures, and safety protocols
- Created and maintained monthly on call schedule for LVN's
- Created and maintained Holiday on-call coverage for full time and part time LVN's
- Participated in working On-Call shift's as required
Charge Nurse / Wound Nurse / Assistant Director of Nursing
Mission Care Group
09.2009 - 07.2012
- Collaborated with care team, management, and external groups to coordinate patient care
- Participated in management team meetings to discuss resident status, census changes and resident complaints or concerns
- Motivated and supervised SNF Charge Nurses and CNA's in delivering quality patient care
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift
- Documented medications administered, treatments and patient procedures performed in appropriate records according to privacy requirements
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals
- Cared for patients' wounds and changed dressings
Education
Associate Degree - Nursing
San Joaquin Valley College
Visalia, California12-2018
Associate in Science -
College of The Sequoias
Visalia, CaliforniaLicensed Vocational Nurse -
Hanford Adult School
Hanford, California05-2009
Certification
BLS Certified, American Heart Association
Timeline
Clinical Services Supervisor
Affinis Hospice
09.2024 - Current
RN Case Manager & Admissions
Bridge Hospice
09.2023 - 09.2024
On-Call Clinical Manager
Capstone Hospice
01.2023 - 09.2023
RN Case Manager & Admissions
Infinite Heart Hospice
01.2021 - 04.2022
Home Health RN Case Manager & Admissions Nurse
California Home Health
06.2019 - 03.2021
RN Case Manager & Admissions
Optimal / Bristol Hospice
02.2019 - 12.2020
Hospice LVN
Optimal Hospice
07.2012 - 01.2019
Charge Nurse / Wound Nurse / Assistant Director of Nursing
Mission Care Group
09.2009 - 07.2012
Associate Degree - Nursing
San Joaquin Valley College
Associate in Science -
College of The Sequoias
Licensed Vocational Nurse -
Hanford Adult School
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