Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbygayle Martinez-Carrizales

Dahlonega

Summary

Dynamic professional with extensive experience in customer service and conflict resolution.Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in billing and document organization, consistently achieving operational efficiency while training new staff and managing inventory. Committed to delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier/Hotel Front Desk Clerk

The Smith House
08.2021 - 05.2024
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Ultrasound Intern

Longstreet Clinic
05.2021 - 02.2022
  • Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Reviewed work schedule with ultrasound coordinator to support workload coverage and assisted with back-up coverage for unscheduled call outs.
  • Acquired imaging results and reported deficiencies to radiologist for rectification of concerns.
  • Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented by interpreting physician.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
  • Obtained essential information from patients, medical records and previous exams for clinical correlation.
  • Prepared supplies and paperwork to support physician for sterile procedures.
  • Complied with HIPAA regulations while maintaining familiarity with technology and safety changes for self, patients and visitors.

Key Holder Supervisor

Soma
03.2018 - 05.2020
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit, and check payments.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Rotated stock according to dates and protocols.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.

Education

Associate of Applied Science - Sonography

North Georgia Nursing Academy
Oakwood, GA
05-2022

Lumpkin County High School
Dahlonega, GA
05-2017

Skills

  • Customer service
  • Conflict resolution
  • Billing
  • Clear oral/written communication
  • Report writing
  • File management
  • Document organization
  • Phone call answering
  • Professional communication

Timeline

Cashier/Hotel Front Desk Clerk

The Smith House
08.2021 - 05.2024

Ultrasound Intern

Longstreet Clinic
05.2021 - 02.2022

Key Holder Supervisor

Soma
03.2018 - 05.2020

Associate of Applied Science - Sonography

North Georgia Nursing Academy

Lumpkin County High School

Similar Profiles

CREATE PROFILE
Abbygayle Martinez-Carrizales