Abdoul Razak Houdou Younoussa

International Trade & Logistics Assistant
Ets Houdou Younoussa – Niamey, Niger
Feb 2014 – Dec 2022 (Part-time)

Worked part-time in my family's international distribution company, supporting import/export and logistics operations during weekends and school holidays.
Key contributions:

• Managed import/export documentation and customs procedures
• Tracked inventory using Microsoft Excel
• Supported B2B procurement and supplier communication
• Applied Incoterms 2020 and trade compliance knowledge
• Coordinated local and international transport logistics

This early experience built a strong foundation in global trade, supply chain processes, and cross-cultural collaboration.

Assisted in managing both physical and online customer orders through the company’s website and in-store. Ensured accurate processing and contributed to smooth end-to-end fulfillment.

• Processed and tracked over 50+ customer orders weekly via both online and in-store platforms
• Monitored e-commerce platform to ensure 95%+ product availability and timely updates
• Handled daily customer inquiries via phone and email, improving response time and satisfaction
• Collaborated with inventory staff to ensure 100% of orders were prepped within 24h
• Built strong customer relationships, contributing to increased return customer rate
• Contributed to 20% faster order processing by improving communication between departments

This experience strengthened my foundation in order management, client communication, and fulfillment workflows—critical elements in modern supply chain operations.

Worked as a Sales Advisor, developing strong frontline experience in customer interaction, inventory coordination, and retail logistics in a high-traffic store.

• Advised customers on product selection based on availability and needs
• Handled transactions, returns, and supported smooth point-of-sale operations
• Coordinated with stockroom staff to manage inventory flow and restocking
• Analyzed consumer behavior and product movement trends
• Strengthened communication and persuasion skills relevant to B2B and client-facing environments

This experience deepened my understanding of product lifecycle, operational coordination, and retail logistics—skills directly transferable to global trade and supply chain roles.

Completed a retail internship at one of the world’s largest distribution chains, gaining hands-on experience in customer service and inventory coordination.

• Assisted with product display setup and shelf replenishment across 5+ aisles to support daily merchandising strategies
• Conducted inventory checks and supported restocking to maintain 95% product availability
• Addressed 20+ customer inquiries daily, ensuring high-quality service delivery
• Worked with the sales team to streamline point-of-sale flow and promote key products, increasing visibility of top-sellers by 15%
• Learned the impact of inventory accuracy, stock movement, and logistics timing on store performance
  This experience provided a practical foundation in retail supply chain operations and helped me understand the critical connection between logistics, inventory, and customer satisfaction.

Discovery Intern – Global Trade & Commodities
Ascend Commodities SA – Geneva, Switzerland
Summer 2023

Completed a discovery internship at a global commodity trading firm, gaining exposure to key aspects of international trade and supply chain operations.
Key insights and contributions:

• Observed trade execution involving high-volume commodities (e.g., rice, sugar)
• Learned international supply chain structures from supplier sourcing to final delivery
• Gained hands-on understanding of freight coordination, Incoterms, and export documentation
• Attended internal meetings focused on logistics timing, market dynamics, and risk management
• Studied how international contracts are structured, negotiated, and executed

This experience reinforced my passion for global logistics and inspired my focus on high-volume international distribution networks.