Abdulla Rahman Muhammad
Douglasville
Summary
Seasoned Medical Operations Supervisor with a robust background at Alpha Star Aviation Services, showcasing expertise in prehospital care and medical staff supervision. Excelled in critical care transports, including air medical services, leveraging skills in conflict resolution and team leadership. Proven track record in enhancing patient care standards and operational efficiency, with a commitment to continuous education and bilingual communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Operations Supervisor
Alpha Star Aviation Services
Riyadh, Saudi Arabia
10.2019 - Current
- Responding to 911 emergencies, hospital-to-hospital transports, and providing all aspects of prehospital care, including but not limited to: advanced airways, medication administration, IV access, advanced cardiac life support, ECG interpretation, forming a 'field diagnosis' in order to provide proper prehospital care, wound care, and coordination of mass casualty events.
- As a CCT/Flight Paramedic, I provided critical care transports, emergent and non-emergent, while utilizing IV pumps and vents.
- Performed rapid assessment of critically ill and injured patients in pre-hospital environments.
- Monitored and evaluated performance of medical personnel to ensure quality care and compliance with organizational policies.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Participated in meetings with external stakeholders such as insurance companies and government agencies to discuss operational matters.
- Supervised inventory control measures to ensure proper ordering and stocking levels at all times.
- Oversaw the implementation of new systems or processes in support of improved service delivery.
- Provided guidance and direction to subordinate managers on day-to-day operational issues.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Recruited, hired and trained new medical and facility staff.
- Reviewed incident reports to identify trends or systemic issues impacting patient safety or satisfaction.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Resolved conflicts between staff members while maintaining a positive work environment.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Critical Care Paramedic
King Faisal Specialist Hospital and Research Centre
01.2018 - 07.2019
- Performed routine maintenance on ambulance vehicles and medical equipment to ensure proper functioning.
- Participated in continuing education programs related to new advances in paramedicine technology.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Communicated effectively with other healthcare professionals to ensure appropriate patient care.
- Operated specialized medical equipment to monitor patient vital signs.
Operations Senior Specialist
Global Rescue
03.2016 - 01.2018
- Provided advanced critical care skills to patients in remote areas.
- Coordinated medical care, repatriation, and transport for patients abroad.
- Organized client meetings to provide project updates.
Critical Care Flight Paramedic
PHI Air Medical
Madinah, Saudi Arabia
08.2014 - 03.2016
- Transported critically ill or injured patients on helicopters or airplanes while providing continuous monitoring and care.
- Conducted a thorough physical examination, including vital signs, to determine the patient's condition.
- Performed rapid assessment of critically ill and injured patients in pre-hospital environments.
- Monitored patient's response to medications and treatments administered during transport.
- Adhered to flight protocols to protect well-being of patients and staff.
- Reported and documented medical treatment administered on-site and during transport to healthcare facility.
- Monitored supplies and equipment inventory and replenished promptly before another emergency call.
- Provided advanced medical interventions such as intubation, intravenous access, chest tube insertion, drug administration and defibrillation.
- Ensured proper documentation of all treatments provided during flights.
- Participated in continuing education programs related to critical care flight paramedic duties.
Mobile Health Paramedic
Acadian Ambulance
New Orleans
05.2013 - 08.2014
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Demonstrated dedication to providing quality care through continued training and education.
CCT-Paramedic/Preceptor
Acadian Ambulance
New Orleans
07.2012 - 08.2014
EMT/ Paramedic/ preceptor
Acadian Ambulance
New Orleans
09.2009 - 08.2014
EMT /Basic
Acadian Ambulance
New Orleans
09.2007 - 09.2009
Education
PNCCT- Critical Care Transport -
UMBC
Baltimore Maryland 04-2022
Associates of General Science -
Nunez Community College
01.2009
Associate of Applied Science EMT- Paramedic -
Nunez Community College
01.2009
Critical Care Transport - 10-week program
Acadian Ambulance
New Orleans, LAFP-C Certified Flight Paramedic -
Skills
- Prehospital care
- Control life threatening situations
- Stabilize non-life threatening situations
- Coordinate response effort
- Rapport and communication
- Patient care
- Working in high stress situations
- Continuing education
- Ambulance operations
- CCT transports
- Air Medical Transport
- Bi-lingual
- Spoken Arabic
- Reading Arabic
- Conflict resolution and mediation
- Medical staff supervision
- Professionalism and ethics
- Inventory and supply management
- Electronic health records management
- Resource allocation and utilization
- Patient confidentiality practices
- Medical procedure oversight
- Critical thinking and problem solving
- Time management and prioritization
- Scheduling and rostering
- Attention to detail and accuracy
- Team building and leadership
- Decision making and judgment
- Staff training and development
Certification
- Nationally Registered EMT-Paramedic, P030636, Georgia
- FP-C Certified Flight Paramedic, 0005676
- PNCCT- Pediatric Neonatal Transport Certification
- STABLE
- ACLS
- PALS
- BLS
- NIMS
- NRP
- ITLS
- HAZMAT
- Saudi Health Council Registered Paramedic, 19022315
References
- Sandra Leblanc, Director of EMS program, Nunez College, 3700 La Fontaine St., Chalmette, LA, 70043, (504) 278-6585, sleblanc@nunez.edu
- Klaus Heyer, Associate Professor of Biology/Sociology, Nunez College, 3700 La Fontaine St., Chalmette, LA, 70043, (504) 638-6583, kheyer@nunez.edu
- Mindy Hill, NREMT CCT Paramedic, Operations Supervisor, Acadian Ambulance, 200 Wright Ave. A, Gretna, LA, 70056, (504) 374-2803, MHill@acadian.com
- Charles M. Williams, RN/NR-P, FP-C Clinical Manager, PHI Air Medical, LLC, Saudi Arabia, +1 (480) 213-6604, +966 055-504-2608
- Steve Bright, AREMT PA, ISRMP, MBA, Global Rescue Southeast Asia LLC, +66 94 128 2209, Medic462@gmail.com
Highlightsofskills
- Trained in all aspects of prehospital care
- Control life threatening situations and stabilize non-life threatening situations
- Ability to coordinate the overall response effort of an incident or scene
- Rapport and communication with other healthcare providers improving patient care
- Working efficiently and effectively in 'high stress' situations
- Desire to continue education in order to become a better provider
- Ambulance operations
- CCT transports
- Air Medical Transport (Rotor Wing and Fixed Wing)
- Bi Lingual
- Spoken and Reading Arabic Intermediate level
Personal Information
Total Experience: Experience in Prehospital, (Ground and Air) In-hospital, and Clinical aspects of patient care. Managed successful retail store for 3 years.
Timeline
Medical Operations Supervisor
Alpha Star Aviation Services
10.2019 - Current
Critical Care Paramedic
King Faisal Specialist Hospital and Research Centre
01.2018 - 07.2019
Operations Senior Specialist
Global Rescue
03.2016 - 01.2018
Critical Care Flight Paramedic
PHI Air Medical
08.2014 - 03.2016
Mobile Health Paramedic
Acadian Ambulance
05.2013 - 08.2014
CCT-Paramedic/Preceptor
Acadian Ambulance
07.2012 - 08.2014
EMT/ Paramedic/ preceptor
Acadian Ambulance
09.2009 - 08.2014
EMT /Basic
Acadian Ambulance
09.2007 - 09.2009
PNCCT- Critical Care Transport -
UMBC
Associates of General Science -
Nunez Community College
Associate of Applied Science EMT- Paramedic -
Nunez Community College
Critical Care Transport - 10-week program
Acadian Ambulance
FP-C Certified Flight Paramedic -
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