Abigail Argo
Statesboro
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Tarantino's Restaurant
08.2022 - Current
- Created a welcoming and positive environment to make diners and guests feel at home
- Recognized as the lead server, and led training for 6 new server staff
- Managed the close-out process, and distributed tips on a daily basis to front-of-house service staff
- Ensured diners had a memorable and positive experience through the delivery of prompt, accurate service
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Server
Buffalo's Southwest Cafe
01.2021 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Acted as a team player, and helped bar or service staff depending on which side of the house was busiest
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess
Buffalo's Southwest Cafe
06.2020 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - 2D Art And Design
Georgia Southern University
Statesboro, GA08.2025
Skills
- Friendly and Outgoing Attitude
- Menu Memorization
- Leadership
- Team Player
- Time Management
- Adaptable
- Multitasking Skills
- Customer Service
Timeline
Server
Tarantino's Restaurant
08.2022 - Current
Server
Buffalo's Southwest Cafe
01.2021 - 07.2021
Hostess
Buffalo's Southwest Cafe
06.2020 - 07.2021
Bachelor of Arts - 2D Art And Design
Georgia Southern University
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