Summary
Overview
Work History
Education
Skills
Career Accomplishments
Timeline
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Abigail McLendon

Canton,GA

Summary

Experienced Property & Casualty Insurance Agent with a strong claims management background. Committed to continuous learning, growth, and excellence in contributing to a company's vision. Skilled in exceptional customer service and ensuring client satisfaction. Adept at navigating complex insurance policies and efficiently resolving claims.

Overview

7
7
years of professional experience

Work History

Insurance Claims Manager

FLS TRANSPORTATION SERVICES
10.2023 - Current
  • Streamline communication between adjusters and clients, expediting claim resolution times
  • Conduct thorough investigations of complex claims, gathering evidence to support decision-making processes
  • Research and resolve complex claims, while providing excellent customer service

Licensed P & C Insurance Agent

INTEGRITY INSURANCE AGENCY
06.2021 - 10.2023
  • Analyzed quotes, bound policies and maintained both Property and Casualty insurance products, as well as educated clients throughout the process
  • Managed agency's standard and non-standard Personal Lines book of business

Licensed P & C Insurance Agent

SILVERLEAF INSURANCE AGENCY
06.2018 - 06.2021
  • Conducted in depth risk management review for commercial entities and personal lines accounts
  • Built and deployed operational procedures, training manuals, programs and administrative systems to handle customer's needs

Education

Licensed P & C Insurance Agent -

State of Georgia Insurance Commissioner
Georgia
08.2018

Bachelor of Science - Psychology

Liberty University
Virginia
05.2018

Skills

  • Insurance product knowledge
  • Claims investigation and research
  • Microsoft Office
  • Account Management
  • Marketing Strategies
  • Professionalism and Ethics
  • Excellent Communication
  • Adaptability and Flexibility

Career Accomplishments

  • Assisted in the process of forensic interviews of children thought to have been sexually, physically, or mentally abused.
  • Marketing Consultant for Advertising Agencies creating social media content.
  • Graduated with a Career Diploma in Event Coordinating.
  • Founded and managed a non-profit organization that focused on assisting Families affected by childhood cancer.
  • Served on Various Church Youth groups and Children's Church Worship Teams as lead vocalist, backup vocalist, and bassist.

Timeline

Insurance Claims Manager

FLS TRANSPORTATION SERVICES
10.2023 - Current

Licensed P & C Insurance Agent

INTEGRITY INSURANCE AGENCY
06.2021 - 10.2023

Licensed P & C Insurance Agent

SILVERLEAF INSURANCE AGENCY
06.2018 - 06.2021

Licensed P & C Insurance Agent -

State of Georgia Insurance Commissioner

Bachelor of Science - Psychology

Liberty University
Abigail McLendon