Abigail Tootle
Jefferson
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
6
6
years of professional experience
Work History
Receptionist
Burrow And Associates
10.2024 - Current
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Team Lead Sales Associate
Once Upon A Child Franchise
03.2023 - 10.2024
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Created a collaborative work environment that encouraged open communication, resulting in a more cohesive and effective sales team.
- Developed strong relationships with key clients, ensuring their continued loyalty and repeat business.
Executive Assistant
CT Equipment Repair
03.2020 - 02.2023
- Delivered packages and goods to customers in a timely and efficient manner.
- Maintained accurate records of deliveries, ensuring all necessary documentation was completed.
- Mangaged calendars, and corrdinated travel arangements.
- Handled confidential information with utmost discretions and maintained strict confidentially protocols.
Server
Pats Eatery
09.2021 - 11.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Managed inventory levels of supplies, and ensuring availability during peak hours.
In-Home Nanny
Self Employed
02.2019 - 12.2020
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Established open communications with parents to discuss daily routines, including developmental milestones.
Education
GED -
Lanier Technical College
Oakwood, GA01-2025
Skills
- Organization skills
- Time management
- Data entry
- Scheduling
- Data inputting
- File management
- Mail handling
- Multi-line telephone operation
- Spreadsheet tracking
Timeline
Receptionist
Burrow And Associates
10.2024 - Current
Team Lead Sales Associate
Once Upon A Child Franchise
03.2023 - 10.2024
Server
Pats Eatery
09.2021 - 11.2021
Executive Assistant
CT Equipment Repair
03.2020 - 02.2023
In-Home Nanny
Self Employed
02.2019 - 12.2020
GED -
Lanier Technical College
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