Abigail White
Ochlocknee,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
Accounting Assistant
1915 South Co
03.2024 - 05.2024
- Assisted in preparation of monthly financial statements for timely and accurate reporting to management.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Completed financial reports, providing insight into performance, operations and cash flow.
Patient Accounts Counselor
Archbold Medical Center
10 2021 - 03.2024
- Provided excellent customer service to patients and medical staff.
- Managed workload and priorities to meet claims processing deadlines.
- Utilized excellent analytical and problem solving skills to quickly and accurately assess insurance claims.
- Acted as a Veterans Affairs expert, answering internal and external questions and inquiries.
- Communicated with insurance providers to resolve denied claims to correct and resubmit.
- Kept high average of performance evaluations.
- Followed document protocols to safeguard confidentiality of patient records.
Collections Counselor
Archbold Medical Center
09 2018 - 10 2021
- Responsible for assisting patients with their outstanding bills and coordinating insurance if possible
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Counseled debtors on payment options and arranged installment agreements.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Entered client details and notes into system for interdepartmental access and review.
- Researched billing errors and discrepancies to initiate corrective action.
Patient Care Technician
Archbold Medical Center
02 2016 - 09 2018
- Responsible for an assigned team of patients
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Education
High School Diploma -
Thomas County Central High School
Thomasville, GA05.2013
Skills
- Account Reconciliation
- Departmental Collaboration
- Spreadsheet Tracking
- Researching Information
- Trend Identification
- Excellent Communication
Certification
- CPAR
- ACPAR
Accomplishments
- Reacquired business from our outsourced vendor which increased the reimbursement from insurance carriers from 38% to 91% of what was owed.
Timeline
Accounting Assistant
1915 South Co
03.2024 - 05.2024
Patient Accounts Counselor
Archbold Medical Center
10 2021 - 03.2024
Collections Counselor
Archbold Medical Center
09 2018 - 10 2021
Patient Care Technician
Archbold Medical Center
02 2016 - 09 2018
High School Diploma -
Thomas County Central High School
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