Compassionate healthcare professional with experience in patient monitoring and education. Skilled in adhering to infection control protocols and accurately documenting patient responses in electronic health records. Committed to enhancing patient care with a focus on safety and comfort. Looking forward to beginning nursing school so that I can better serve the community.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
Hephzibah
01.2021 - Current
Prepared and maintained dialysis machines for optimal performance and patient care.
Adhered to infection control protocols to maintain a sterile environment during treatments.
Documented patient responses and treatment details accurately in electronic health records.
Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
Monitored patient vitals during hemodialysis treatments to ensure safety and comfort.
Educated patients on dialysis procedures and home care management techniques.
Assisted in troubleshooting equipment issues to minimize downtime and ensure patient care.
Trained new staff on operational procedures and best practices for patient interaction.
Assisted nurses in providing patient care by performing tasks such as taking vital signs or collecting specimens.
Behavioral Health Aide
Serenity Behavioral Health Systems (CSU)
Augusta
02.2017 - 12.2020
Performed patient intake, including collecting and recording vital signs, logging personal effects, document signing, and security screenings for contraband.
Assisted clients with daily living activities and personal care needs.
Monitored client behavior and reported changes to the clinical team promptly.
Documented client interactions and progress in electronic health records accurately.
Maintained a safe environment by following health and safety protocols consistently.
Educated clients on coping strategies and behavioral techniques during sessions.
Participated in training programs to enhance skills in behavioral health practices.
Provided excellent service to patients through personable communication.
Identified and addressed individual mental health challenges to support patients.
Provided crisis intervention services when needed, such as suicide prevention or de-escalation of aggressive behavior.
Attended regular meetings with supervisors or other professionals in order to receive feedback on performance.
Collaborated with other staff members to ensure appropriate care is provided to clients.
Assisted clients with daily living activities, such as personal hygiene and meal preparation.
Supervised and secured patients restricted to assigned areas.
Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
Server
Ruby Tuesday
Evans
06.2015 - 02.2017
Took and processed orders accurately using point-of-sale system.
Assisted team members during peak hours to ensure smooth operations.
Maintained cleanliness and organization of dining area throughout shifts.
Handled cash transactions and processed payments efficiently at register.
Addressed guest inquiries and resolved issues with professionalism and courtesy.
Verified age for customers purchasing alcohol.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided excellent customer service to ensure satisfaction.
Concessions Cashier
Augusta National Golf Club
Augusta
04.2014 - 04.2015
Handled cash and credit card payments while ensuring secure transaction processes.
Assisted Patrons with menu selections and provided exceptional service during events.
Verified age for Patrons purchasing alcohol.
Provided excellent customer service to all Patrons.
Cashier
BI-LO
Martinez
07.2011 - 04.2013
Assisted customers with product inquiries and store navigation.
Maintained cleanliness and organization of checkout area.
Collaborated with team members to enhance customer service experience.
Processed customer transactions efficiently at checkout stations.
Managed cash register and balanced cash drawer at shift end.
Education
High School Diploma -
Evans High School
Evans, GA
05-2013
Some College (No Degree) - Pre-Nursing
Augusta Technical College
Augusta, GA
Some College (No Degree) - Core Classes
East Georgia State College
Augusta, GA
Skills
Patient monitoring
Patient education
Infection control
Electronic health records
Equipment troubleshooting
Dialysis machine operation
Behavioral health support
Crisis intervention
Documentation accuracy
Customer service
Certification
Board Certified Clinical Hemodialysis Technician since 05/20/2022