Abriyah Robinson
Atlanta
Summary
Experienced administrative professional skilled in streamlining front office operations for exceptional client experiences. Proficient in appointment management, office coordination, and optimizing team efficiency. Committed to fostering collaborative teamwork and achieving operational excellence through adaptable responsiveness to evolving needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
05.2024 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Animal Control Officer
Fulton County Animal Control
02.2024 - 05.2024
- Responded to animal control-related calls and complaints from the public
- Assisted in the capture of stray animals using humane trapping techniques
- Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence
- Provided safe transport of animals to shelters or veterinary facilities for medical treatment
- Documented all activities in computerized records management system
- Maintained detailed reports on captured animals, including species, breed, color, sex and age
- Inspected premises for compliance with state laws and regulations concerning animal care and welfare
- Investigated allegations of animal bites and quarantine and isolation procedures as required by law
- Educated pet owners on responsible pet ownership practices such as spay and neuter programs and proper vaccination protocols
- Enforced licensing requirements for pets within city limits
- Issued citations for violations of municipal ordinances relating to animal control
Veterinary Client Service Specialist
Clairmont Animal Hospital
05.2023 - 10.2023
- Manage telephone system to answer questions and schedule patients
- Manage food orders and office supplies for the hospital
- Assess emergency visits on the phone and for walk-in visits
- Managed records between other veterinary clinic locations
- Handle Euthanasia for patients and owners
- Assist patients with medication
- Responsible for collecting payment, entering payment in the computer, and providing a receipt to the client
- Avimark, weave, Antech Imaging, Covetrus and UGA labs
Front Office Coordinator
Endoscopy Consultants
05.2022 - 05.2023
- Manage telephone system to answer questions and take messages
- Scan documents to manage the filing system
- Open, sort, and route incoming mail
- Answer correspondence and prepare outgoing mail
- Communicate with the Physician's office
- Label necessary documents and add physician orders
- Outbound collection calls to patients regarding their medical invoices, answering questions, and setting up payment plans
Education
Degree Expected - Veterinary Science
Penn Foster College
Scottsdale, AZ05-2027
Skills
- Optimistic Mindset
- Customer Engagement
- Valid Driver's license
- Collaborative Teamwork
- Optimistic Demeanor
- Creative Problem-Solving
Certification
CPR certification
Timeline
Delivery Driver
Amazon
05.2024 - 02.2025
Animal Control Officer
Fulton County Animal Control
02.2024 - 05.2024
Veterinary Client Service Specialist
Clairmont Animal Hospital
05.2023 - 10.2023
Front Office Coordinator
Endoscopy Consultants
05.2022 - 05.2023
Degree Expected - Veterinary Science
Penn Foster College
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