ADA JOHN
Cartersville
Summary
Motivated and compassionate individual seeking an entry-level Behavior Technician position. Passionate about applying evidence-based behavior interventions to improve the quality of life for individuals with developmental disabilities and contribute to positive change. Currently pursuing graduate degree in Psychology with a focus on Applied Behavior Analysis (ABA) eager to contribute to a team and learn new skills in a dynamic setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Seasonal Product Support Representative
Concentrix Corporation
01.2025 - 04.2025
- Handled customer inquiries with professionalism and empathy across phone, chat, and email.
- Provided technical support, troubleshooting, and resolved billing concerns.
- Ensured high satisfaction ratings through timely and accurate assistance.
Virtual Interviewer (Market Research)
Dynata, LLC
01.2024 - 12.2024
- Conducted structured interviews and surveys with a wide range of participants.
- Accurately recorded responses and maintained data integrity.
- Gained exposure to diverse perspectives in consumer behavior.
Education
M.S. - Psychology (ABA Specialization)
Walden University
01-2027
Bachelor of Science - Animal Science
Michael Okpara University
Abia State, Nigeria08-2014
High School Diploma -
Annunciation Convent
Imo State, Nigeria06-2008
Skills
- Effective communication
- Patience
- Empathy
- Active listening
- Teamwork
- Critical thinking
- Observational skills
- Crisis intervention
- Documentation
- Vital signs
- Computer skills
- Adaptability
Certification
40-Hour Registered Behavior Technician (RBT) Training, Completed
Hobbies
Reading. Music. Cooking
Timeline
Seasonal Product Support Representative
Concentrix Corporation
01.2025 - 04.2025
Virtual Interviewer (Market Research)
Dynata, LLC
01.2024 - 12.2024
M.S. - Psychology (ABA Specialization)
Walden University
Bachelor of Science - Animal Science
Michael Okpara University
High School Diploma -
Annunciation Convent