Adaliz Zaragoza
CONYERS,GA
Summary
Dynamic Coordinator with a proven track record at Chick-fil-A, excelling in customer support and sales strategy development. Mastered bilingual communication and resource allocation, boosting sales targets through strategic customer engagement. Renowned for coaching a high-efficiency team, enhancing performance by over 20%. Expert in regulatory compliance and customer needs assessment, driving growth and operational excellence.
Overview
3
3
years of professional experience
Work History
Coordinator
Chic-Fil-A
07.2020 - 07.2023
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Coordinated responses and resources to handle special client requests.
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Master of Science - Marketing
Georgia College And State University
Atlanta, GA06-2028
Skills
- Recordkeeping
- Consulting
- Regulatory compliance
- Coaching skills
- Goals and performance
- Territory management
- Resource allocation
- Sales training
- Performance tracking
- Sales strategy development
- Spanish/English translation
- Interpretation support
- Verbal and written communication
- Bilingual communication
- Time management
- Active listening
- Customer support
- Customer needs assessment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Coordinator
Chic-Fil-A
07.2020 - 07.2023
Master of Science - Marketing
Georgia College And State University
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