Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Adam N. Siegel

Senior Business Analyst - Procurement
Dallas,GA

Summary

Dynamic Senior Business Analyst with over 25 years of experience in the telecom and technology sectors, specializing in government and commercial programs. Proven success in procurement, contract negotiation, financial planning, process improvement, and fostering cross-functional collaboration. Eager to leverage extensive expertise to drive organizational growth and enhance operational excellence while pursuing continuous personal and professional development. Committed to delivering innovative solutions that align with strategic objectives and elevate overall performance.

Overview

26
26
years of professional experience

Work History

Business Planning & Operations Analyst – Government Business Operations

AVAYA LLC
06.2021 - 08.2025
  • Led procurement and contract renewals for government cloud and internal services.
  • Reviewed vendor contracts and pricing; negotiated terms and managed relationships.
  • Managed purchases via Coupa and Cost Point, ensuring policy and regulatory compliance.
  • Tracked invoices and expenses to support accurate financial reporting.
  • Presented supplier reviews and led performance improvement discussions.
  • Delivered financial analysis to support annual planning and strategic decisions.
  • Partnered with cross-functional teams to streamline procurement workflows.
  • Facilitated weekly meetings to align contract deliverables with client timelines.
  • Applied ASC 606 standards for accurate revenue recognition.
  • Built a SharePoint-based reporting tool to track project and financial performance.

Key Achievements

  • Procurement Optimization: Cut procurement cycle time by 50%, boosting efficiency.
  • Tool Development: Built a program management tool for accurate budgets and real-time tracking.
  • Training & Documentation: Created an SOP playbook for onboarding and team training.
  • Vendor Conflict Resolution: Mediated supplier dispute, improving renewals and cutting costs.

Sr. Business Analyst / Sr. Project Manager / Service Delivery Manager- Federal Government Operations, Planning & Design

VERIZON BUSINESS
06.1999 - 03.2019
  • Delivered $1B+ in federal service projects using ITIL, Waterfall, and Agile.
  • Managed full project lifecycle, aligning scope, resources, and costs.
  • Resolved escalations and improved team productivity with new procedures.
  • Led design sessions and stakeholder meetings for technical alignment.
  • Tracked milestones, mitigated risks, SLAs, and KPIs.
  • Provided strategic guidance to internal and external stakeholders.
  • Conducted market research to inform procurement strategy.
  • Drafted RFIs/RFPs/RFQs to support sourcing initiatives.
  • Used Salesforce to manage stakeholder engagement and dependencies.
  • Maintained project visibility via SharePoint collaboration hub.
  • Delivered executive briefings and professional communications.
  • Supported proposal development and cost modeling with Capture teams.

Key Achievements

  • Successfully delivered high-impact projects on time and within budget, achieving a 95% customer satisfaction rate.
  • Designed and implemented a risk management framework that reduced project-related risks by 30%.
  • Developed a project tracking system that enhanced visibility, accountability, and stakeholder engagement across all phases.
  • Introduced a new service delivery engagement process that reduced cycle time by 30%, improving responsiveness and operational efficiency.

Education

Some College (No Degree) - Business Administration & Project Management

Pace University

Some College (No Degree) - Business Administration & Project Management

DeVry Institute of Technology

Some College (No Degree) - Business Administration

Kennesaw State University

Skills

  • Project Management & Business Analysis: Managing Project Stakeholders, Business Process Modeling, ITIL Foundation v3, ITIL Service Operation

  • Cybersecurity & IT Operations: Cybersecurity Awareness (Cloud Security)

  • Customer Service & Communication: Managing Customer Expectations, Problem-Solving & Troubleshooting, Empathy in Customer Service

  • Data Analytics & Process Improvement: Data Analytics for Business Professionals, Improve Your Business Analysis Skills

  • Tools & Technologies: Microsoft Copilot & Chat GPT AI, Salesforce, Tableau, Microsoft SharePoint, ITIL Framework, Agile & Waterfall Methodologies, Coupa eProcurement, SAP, Deltek Cost Point

Timeline

Business Planning & Operations Analyst – Government Business Operations

AVAYA LLC
06.2021 - 08.2025

Sr. Business Analyst / Sr. Project Manager / Service Delivery Manager- Federal Government Operations, Planning & Design

VERIZON BUSINESS
06.1999 - 03.2019

Some College (No Degree) - Business Administration & Project Management

Pace University

Some College (No Degree) - Business Administration & Project Management

DeVry Institute of Technology

Some College (No Degree) - Business Administration

Kennesaw State University
Adam N. SiegelSenior Business Analyst - Procurement