Addison Miller
Carrollton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Humble Pie Atlanta
11.2022 - 07.2023
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Completed opening duties by restocking essentials, cleaning, resetting tables, and tidying up server stations
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase sales
- Promoted desserts, appetizers and specialty drinks to increase sales
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Recorded drink and meal selections and transactions into a Point of Sale system to deliver accuracy and prompt service
- Assisted in preparing salads, appetizers and desserts to help make service more efficient
- Served food and beverages to patrons and confirmed complete orders
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Stocked service areas with supplies during slow periods
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next guests
- Prepared checks and processed payments
- Completed closing duties (restocking, organizing, cleaning, tip entry and preparing for the next shift).
Bartdender, Fairfield Country Club
02.2022 - 11.2023
- Serving
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Completed opening duties by restocking essentials, cleaning, resetting tables, and tidying up server stations
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase sales
- Promoted desserts, appetizers and specialty drinks to increase sales
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Recorded drink and meal selections and transactions into a Point of Sale system to deliver accuracy and prompt service
- Assisted in preparing salads, appetizers and desserts to help make service more efficient
- Served food and beverages to patrons and confirmed complete orders
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Stocked service areas with supplies during slow periods
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next guests
- Prepared checks and processed payments
- Completed closing duties (restocking, organizing, cleaning, tip entry and preparing for the next shift).
Hospitality Worker/Sales
Historic Banning Mills Lodge and Adventure Park
10.2021 - 02.2022
- Arranged tours, restaurant and lodge reservations for customers
- Communicated with guests by telephone and email
- Verified customer credit to establish payment method for accommodations
- Assisted guests by promptly responding to questions, requests and concerns
- Greeted, registered and assigned rooms to hotel or motel guests
- Assisted guests at check-in, providing information on various services within the lodge
- Answered guest inquiries, recommending shopping, dining or entertainment
- Computed bills, collected payments and made change for guests
- Kept records of room availability and guest accounts, manually and using computers
- Advised housekeeping staff of rooms vacated and ready for cleaning
- Contacted housekeeping or maintenance staff to report room or building issues
- Cleaned and maintained the lobby, common areas and lodge kitchen
- Supported team operations by keeping supplies well-stocked and stations ready for guest service
- Prepared food service by setting up continental breakfast or coffee and tea supplies
- Handled alcohol service for guests over age of 21.
Executive Assistant
Dennis Dean Catering
07.2021 - 12.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided office management support while building cooperative working relationships
- Handled incoming calls and emails by directing them to the appropriate department or employee
- Inventoried and ordered supplies for office and upcoming events
- Prepared and prioritized calendars and correspondence
- Scheduled appointments, meetings and events for management staff
- Responded effectively to sensitive inquiries or complaints
- Maintained accurate department and customer records
- Used a notepad to compose and record meetings with clients for upcoming events
- Met with clients in various locations to record essential information for large scale events.
Whiskey Bird
04.2021 - 07.2021
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Completed opening duties by restocking essentials, cleaning, resetting tables, and tidying up server stations
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase sales
- Promoted desserts, appetizers and specialty drinks to increase sales
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Recorded drink and meal selections and transactions into a Point of Sale system to deliver accuracy and prompt service
- Assisted in preparing salads, appetizers and desserts to help make service more efficient
- Served food and beverages to patrons and confirmed complete orders
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Stocked service areas with supplies during slow periods
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next guests
- Prepared checks and processed payments
- Completed closing duties (restocking, organizing, cleaning, tip entry and preparing for the next shift).
Retail Store Lead
Cricket Wireless
01.2021 - 04.2021
- Greeted customers in a friendly manner to determine wants or needs
- Recommended merchandise to customers based on needs and preferences
- Described merchandise and explained use, operation and care
- Placed special orders or called other stores to find desired items
- Maintained records related to sales for store management
- Exchanged merchandise for customers and accepted returns
- Prevented store losses using awareness and attention for corrective action
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Cleaned shelves, counters and tables to maintain an organized store
- Dealt calmly with customer complaints to handle and solve issues.
Student Services Assistant
West Georgia Technical College
08.2020 - 01.2021
- Pleasantly checked in students and escorted them to the correct departments for meetings with advisors
- Answered student, family and visitor questions with friendly and knowledgeable support
- Assisted students and visitors with correct instruction on how to locate various classes and departments throughout the campus
- Handled and mailed sensitive personal documents for students (diplomas, financial aid and contact information)
- Correctly distributed incoming/outgoing calls, letters and emails for different departments and employees
- Communicated with professors, ahead of time, in order to answer student questions on important class/testing dates
- Maintained awareness of various dates, events, and deadlines pertaining to the academic calendar
- Coordinated decor and food for various functions, including spirit weeks and office holiday parties.
Bookstore Employee, West Georgia Technical College
05.2019 - 02.2020
- Kindly greeted students, visitors and staff
- Helped determine which books were necessary or helpful for certain fields/programs of study
- Knowledgeable of different tools and equipment for various classes
- Handled financial aid records for payment processing
- Handled cash, card and split payments
- Knowledgeable of return, used-book return and exchange options
- Received and distributed books through mail to students and other campuses
- Corresponded with other campuses in order to obtain books/merchandise
- Restocked merchandise, books and food and drink products
- Completed inventory on merchandise, books and food and drink products.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GaBachelor of Science - Psychology
University of West Georgia
Carrollton, GaSkills
- Customer Assistance
- Cash Handling
- Product Knowledge
- Loss Prevention
- Store Opening and Closing
- Inventory Management
- Payment Processing
- Staff Support
Timeline
Humble Pie Atlanta
11.2022 - 07.2023
Bartdender, Fairfield Country Club
02.2022 - 11.2023
Hospitality Worker/Sales
Historic Banning Mills Lodge and Adventure Park
10.2021 - 02.2022
Executive Assistant
Dennis Dean Catering
07.2021 - 12.2021
Whiskey Bird
04.2021 - 07.2021
Retail Store Lead
Cricket Wireless
01.2021 - 04.2021
Student Services Assistant
West Georgia Technical College
08.2020 - 01.2021
Bookstore Employee, West Georgia Technical College
05.2019 - 02.2020
High School Diploma -
Villa Rica High School
Bachelor of Science - Psychology
University of West Georgia
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