Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

ADRIAN SURRATT

Lilburn

Summary

Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Independent Insurance Adjuster

EA Renfroe
06.2014 - Current
  • Virtual property field assignment-prepared estimates using X1.
  • Drive in tents for inspections
  • Also driving to customers house or job for inspections

Trainer

Bestirs
02.2017 - Current
  • Instrumental in training Independent Contractors on the Audatex systems.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Facilitated virtual, in-person and blended learning sessions.
  • Established and maintained quality control standards.
  • Built and maintained professional relationships with vendors and suppliers.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
  • Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
  • Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
  • Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.

Claims Adjuster, Automobile and Casualty

Qa Claims
12.2019 - Current
  • Remote File Reviewer
  • Examined photographs and surveillance and any other documents relating to claims.
  • Negotiated with claimants to settle claims.
  • Issued payouts to claimants.
  • Documented all findings in concise reports.
  • Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
  • Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.

Remote File Reviewer

Claim Consultant Group
02.2021 - 09.2021
  • Produced original, creative content for promotional advertisements and marketing materials.
  • Consulted with editors to shape story and eliminate any errors.

Remote file reviewer

CRU
06.2018 - 10.2019

FEMA Inspector

WSP
11.2024 - 12.2024
  • Investigated complaints, incidents, and accidents at work sites.
  • Made and submitted reports detailing finding and any actions taken.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Quality Control Inspector

KhS Global
06.2020 - 2025
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Updated quality control records and reports.
  • Trained other workers in inspection and testing procedures.

Education

No Degree - Aviation

Middle Georgia State University
Macon, GA
01-2012

Skills

  • Classroom oversight
  • Instrumentation
  • Resource procurement
  • Manufacturing

Certification

  • Auto Independent Adjuster Certificate
  • Auto Total Loss Evaluation
  • Basic Auto Adjusting General
  • Basic Auto Adjusting Ethics
  • Investigating Auto Liability Claims
  • Evaluating Auto Paintless Dent Repair
  • Fire Independent Adjuster Certificate
  • NICTA
  • GA Resident
  • AK
  • AL
  • AZ
  • AR
  • CT
  • DE
  • FL
  • IN
  • ID
  • KY
  • LA
  • ME
  • MI
  • MN
  • MS
  • MT
  • NV
  • NM
  • NC
  • OK
  • RI
  • SC
  • TX
  • UT
  • VT
  • WA
  • WV
  • WY

Interests

  • I enjoy helping others and giving back to the community
  • Adventure Travel
  • Road Trips
  • Strategy Games

Timeline

FEMA Inspector

WSP
11.2024 - 12.2024

Remote File Reviewer

Claim Consultant Group
02.2021 - 09.2021

Quality Control Inspector

KhS Global
06.2020 - 2025

Claims Adjuster, Automobile and Casualty

Qa Claims
12.2019 - Current

Remote file reviewer

CRU
06.2018 - 10.2019

Trainer

Bestirs
02.2017 - Current

Independent Insurance Adjuster

EA Renfroe
06.2014 - Current

No Degree - Aviation

Middle Georgia State University

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ADRIAN SURRATT