Adriela Mascarenhas
Administrator
Madgaon
Summary
Enthusiastic and dedicated psychology post graduate with a passion for understanding human behavior and promoting mental well-being.
Pursued a Master's degree in Child Psychology and Child Development with a focus on school psychology, rehabilitation psychology, art therapy, NGO management and counseling techniques. Possessing foundational knowledge in psychological assessment and counseling theories. Eager to apply academic learning in a practical setting to gain hands-on experience in providing therapeutic support and guidance to individuals. Committed to ongoing professional development and contributing positively to the field of psychology.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Administrator
Homesurf Pvt .Ltd.
10.2024 - 10.2025
Administrator & Project Coordination Responsibilities:
- Handled customer inquiry calls received through Justdial and accurately entered lead details into SmartPalm and Biziverse ERP systems.
- Maintained and updated lead records, ensuring smooth coordination with the manager for follow-ups and lead closures.
- Prepared and raised purchase orders for materials; communicated with vendors, obtained quotations, and ensured timely procurement.
- Drafted and sent client quotations, tracked payments under sundry debtors, and maintained up-to-date ledger entries in ERP systems.
- Assisted in interior designing projects by coordinating with clients, collecting design details, preparing project documentation, and managing workflow from initiation to completion.
- Supported the design team by creating presentations and proposals for client discussions and meetings.
- Conducted and documented Minutes of Meeting (MOM) on a daily basis to ensure proper task tracking, accountability, and project follow-ups.
- Scheduled and monitored daily work plans for AC technicians and housekeeping staff to ensure timely execution of site and maintenance work.
- Managed filing and documentation of AC service reports, project files, and administrative records for easy access and audits.
- Conducted interviews and basic screening for housekeeping staff recruitment, especially for candidates from outside Goa; collected personal details and forwarded them to HR for police clearance and background verification.
- Collaborated with the management and HR department to ensure smooth onboarding and workforce organization.
- Supported day-to-day office operations, coordinated between departments, and ensured efficient communication across all levels.
- Contributed to process improvement by maintaining structured workflows and providing consistent administrative support to both technical and design teams.
Business Development Executive
CAMILSONS - WOODEN HOMES INDIA
05.2024 - 10.2024
• Catering to clients' requirements.
• Engaged with potential clients through targeted follow up strategies.
• Managed site visit scheduling in alignment with clients' preferred timing.
• Maintained and organized client data on Excel Sheets.
• Maintaining records of visitors.
• Developed comprehensive quotations for various types of projects, including both normal and turnkey.
• Delivered brochures to clients using whatsapp and email.
• Selecting few resorts and forwarding business brochure with a brief text about the product.
• Taking clients for site visits to get a better understanding of the product.
• Offered assistance to clients during office visits by providing detailed information about the product and showcasing the workshop facilities.
• Created and Delivered presentations for the upscaling of the company.
Part Time Employee
Super Pack
08.2023 - 12.2023
• Managing over catering requests of taking orders and delivery.
• Maintaining records of visitors.
• Corresponding with the clients.
• Scheduled appointments.
• Answered enquiries.
• Accurate and timely bill checking.
Managed staff and office workload.
Part Time Home Tutoring
Self Employed
Part Time - Home Tutoring for High School Child.
One Day Event Planning
Gujarati Samaj
One Day Event Planning - Gujarati Samaj Education trust for Handicapped
Education
Master of Arts - MA Child Psychology And Child Development
Parvatibai Chowgule College of Arts And Science
Madgaon, India 04.2001 -
Bachelor of Arts - Bachelor of Arts (Honors)
Carmel College of Arts, Science And Commerce For Women, Nuve
Nuvem, India 04.2001 -
Art Classes On Sketching, Drawing, Painting. - Art Classes On Sketching, Drawing, Painting.
Canopy Azure, Art And Design Community
Madgaon, India 04.2001 -
Skills
Office administration
Customer service
MS office
Administrative support
Time management
Staff management
Recordkeeping and file management
Business administration
Data analysis
Accomplishments
• Presentation Convent Higher Secondary School ( Sep 2017 )
- Certificate of appreciation for securing 1st place in Twist and Tell a Tale (English)
• Presentation Convent Higher Secondary Secondary School (Jun 2017 )
- Certificate of appreciation for securing 1st place for Poster Making competition.
• Carmel College of Arts, Science and Commerce for women ( Sep 2019 )
- Participated and secured the first place in the Quiz on the theme- The Journey of Gandhi to celebrate the 150th birth anniversary of Mahatma Gandhi organized by the department of History on the 30th of September 2019.
• Goshin- RYU Karate Federation- Self Defense School of Indian Karate. (Oct 2011 )
- Yellow and Blue Belt examination at Community Hall under Shihan B.M. Narasimhan- Chief instructor by India, Founder of Grand Master of Indian Karate.
•
CERTIFICATES
• National Campaign on Energy Conservation 2011- Fatima Convent High School- Margao ( Oct 2011 )
- Participation Certificate in the School Level Painting Competition on Energy Conservation organized by the Bureau of Energy Efficiency, Ministry of Power, Government of India.
• School Level Painting Competition - Fatima Convent High School. ( Jan 2012)
- Participation certificate in the School Level Painting Competition on Conserve Water for the future organized by the Ministry of Water Resources Government of India.
• School Level Painting Competition ( Oct 2013 )
- Participation certificate in the School Level Competition on Energy Conservation organized by the Bureau of Energy Efficiency, Ministry of Power, Government of India.
• Carmel College of Arts , Science and Commerce for Women, Nuvem. ( Dec 2020 )
- Participated in the Webinar on Today's Issues - Tomorrow's History organized by the Department of History on the 14th of December 2020, to commemorate Goa's Liberation Day.
• Murgaon Education Society's college of Arts and Commerce, Zuarinagar- Goa ( Sep 2022 )
- Participated in the State Level Lecture series on 'Community Resilience' Lecture on Advanced Level of Healthcare Therapeutics and Strategies for the Differently Abled Millenials: Inclusivity in Society' organized by the Department of Psychology of MES College.
• Parvatibai Chowgule College of Arts and Science, Autonomous. ( Mar 2023
)
- Attended two day workshop on Rational Emotive Behavior Therapy organized by the Post-graduate department of Psychologyconducted on the 14th and 15th of March 2023 at Parvatibai Chowgule College.
• Hospicio South Goa District Hospital, Margao- Goa ( Oct 2023 )
- Volunteered for the Mental Health Exhibition - Radiant Mindscape- Mansik Saokhya held on the 10th of October 2023, organized by District Mental Health Programme.
• Hospicio South Goa District Hospital, Margao ( Feb 2024 )
- Attended training programme " Early Identification of Mental Health Problems in Women and Children" held on the 15th of February 2024.
Hobbies
QUALITIES
I am a proactive and adaptable professional with a strong foundation in communication, leadership, and problem - solving . With a keen eye for detail and a knack for creative thinking, I excel in dynamic environments where I can leverage my time management skills to meet deadlines and prioritize tasks effectively. My collaborative nature allows me to seamlessly integrate into team settings, where I can contribute my analytical prowess and innovative ideas to drive collective success. I am committed to upholding the highest ethical standards and maintaining a customer- focused approach in all endeavors. With a solid technical background and a resilient mindset, I am well equipped to navigate challenges and seize opportunities for growth.
Timeline
Administrator
Homesurf Pvt .Ltd.
10.2024 - 10.2025
Business Development Executive
CAMILSONS - WOODEN HOMES INDIA
05.2024 - 10.2024
Part Time Employee
Super Pack
08.2023 - 12.2023
Master of Arts - MA Child Psychology And Child Development
Parvatibai Chowgule College of Arts And Science
04.2001 -
Bachelor of Arts - Bachelor of Arts (Honors)
Carmel College of Arts, Science And Commerce For Women, Nuve
04.2001 -
Art Classes On Sketching, Drawing, Painting. - Art Classes On Sketching, Drawing, Painting.
Canopy Azure, Art And Design Community
04.2001 -
Part Time Home Tutoring
Self Employed
One Day Event Planning
Gujarati Samaj