Adyannah Bryant
Fayetteville,GA
Summary
Driven by a passion for excellence, I honed my customer service and sales development skills at Toyota South Atlanta, enhancing customer satisfaction and loyalty. My ability to multitask and build relationships, coupled with a knack for problem-solving, contributed to a positive and engaging shopping experience, boosting repeat business significantly.
Moreover, as an education professional i'd prepare for challenges of after-school care, bringing valuable experience in creating nurturing and structured environments. Known for effectively managing group activities and fostering positive relationships. Reliable team player with commitment to adaptability and achieving program goals, skilled in conflict resolution and creative problem-solving. To continue, I like to handle my responsibilities as Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
BDC Sales Associate
Toyota South Atlanta
12.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
After-School Care Provider
I-BALL
04.2023 - 11.2023
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
- Communicated effectively with parents about their child''s progress and concerns, fostering open dialogue between families and providers.
- Enhanced student safety by effectively supervising and monitoring after-school activities.
- Facilitated conflict resolution among students, promoting positive social interactions within the group setting.
- Assisted in potty training and other daily hygiene activities to support child development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Developed age-appropriate activities and crafts to engage children.
- Introduced children to educational games and activities to boost learning.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
Cashier
Park Avenue Thrift Store
02.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Sandy Creek High School
360 Jenkins Rd Tyrone, GA 3029005-2023
Skills
- Customer service
- Teamwork and collaboration / Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Cash handling
- Verbal/written communication
- Cash register operation
- Store opening and closing
- Sales strategies
- Meeting deadlines
- Cleaning techniques
- Sales development
- Friendly and outgoing
- Verbal and written communication
- Customer engagement
- Task prioritization
Timeline
BDC Sales Associate
Toyota South Atlanta
12.2023 - 10.2024
After-School Care Provider
I-BALL
04.2023 - 11.2023
Cashier
Park Avenue Thrift Store
02.2021 - 07.2021
High School Diploma -
Sandy Creek High School
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