Summary
Work History
Education
Skills
Timeline
Generic

Afshan Zafar

Cumming,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in MS Office and adept at fostering positive team environments, my approach combines effective workload management with a keen attention to detail.

Work History

Assistant Manager

Tiny Steps Nursery
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • In charge of interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisting the manager to generate staff Pay role on monthly basis
  • In charge of Advertising and promotions
  • Making weekly schedules for staff members
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Teaching Assistant

MMPS - Manchester Muslim Primary School
  • Assistant Teacher to Second grade
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

I.T Teacher Grade 2

MMPS - Manchester Muslim Primary School
  • Teaching Beginners I.T to 2nd Grade
  • Implemented effective classroom management strategies, fostering a positive and inclusive learning environment.
  • Incorporated hands-on activities and project-based learning into lessons, enabling students to apply their knowledge practically.
  • Increased student engagement with interactive online tools and resources.

I.T Account Managment

British Gas - Home Utility Solutions
  • Solving Billing and customer issues using several IT programs (SAP and in house billing programs)
  • Customer account management
  • Streamlined internal processes for improved efficiency in account management tasks.
  • Strengthened client relationships by providing exceptional account management and timely issue resolution.
  • Improved customer satisfaction by implementing strategic account plans and tailored solutions.

Administrator Assistant

KD Grammar School (Islamic High School for Boys)
  • Managing front desk - First point of call
  • Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
  • Managing data base and in house IT systems
  • Maintaining student records
  • Assisting with School admissions
  • Designing news letters and event programs
  • Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.

Over Sea’s Admission Officer

Manchester Met University
  • In charge of Admission of international UCAS forms ( University admission forms) for Business school at Manchester Met University
  • Assisting with interviewing students
  • Assisting in accepting UCAS forms
  • Maintaining and updating student accounts

Administrator

ISB Islamic Society of Britain Non Profit Charity
  • Promoting Campaigns such as charity fundraisers.
  • Designing advertising material for events.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Education

Bachelor of Arts - Early Childhood Education

Stockport College of Higher Education
Stockport, Manchester, UK

Teaching Language Certificate - TEFOL

TEFOL UK
Manchester, UK

Java Certificate - Java Script (Certificate 1 & 2)

Amraf Uk
Salford, Greater Manchester, UK

Skills

  • MS Office Proficient
  • Proficient in Photo Shop
  • TEFOL Certified
  • Fast learner, well organized
  • Dependable and effective team member
  • Operations Management
  • Workload Management
  • Problem Resolution
  • Managing Operations and Efficiency
  • Professional and Courteous
  • Attention to Detail

Timeline

Assistant Manager

Tiny Steps Nursery

Teaching Assistant

MMPS - Manchester Muslim Primary School

I.T Teacher Grade 2

MMPS - Manchester Muslim Primary School

I.T Account Managment

British Gas - Home Utility Solutions

Administrator Assistant

KD Grammar School (Islamic High School for Boys)

Over Sea’s Admission Officer

Manchester Met University

Administrator

ISB Islamic Society of Britain Non Profit Charity

Bachelor of Arts - Early Childhood Education

Stockport College of Higher Education

Teaching Language Certificate - TEFOL

TEFOL UK

Java Certificate - Java Script (Certificate 1 & 2)

Amraf Uk

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Afshan Zafar