Ahmad Brownell
Cumming
Summary
Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into a new field, leveraging expertise.
Offering strong organizational and multitasking abilities, with keen interest in learning and developing.
Overview
3
3
years of professional experience
Work History
Service Technician
Reece Supply Co
09.2023 - 06.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Laboratory Technician
IDEXX Laboratories
12.2021 - 03.2022
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Documented information by maintaining daily logs and equipment record books.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
Shift Leader
Sol Millennium Medical
02.2021 - 09.2021
- Improved warehouse efficiency by implementing effective inventory management techniques.
- Contributed to long-term strategic planning, offering valuable insights on warehouse operations and potential areas for growth or optimization.
- Minimized product damage during storage and transit through proper handling techniques and proactive quality control measures.
- Increased accuracy in shipment tracking with thorough documentation practices and efficient communication among staff.
- Upheld company standards of quality and efficiency by routinely reviewing and updating warehouse processes, continuously striving for improvement.
Education
Associate of Business Administration - Business Management
Gwinnett Technical College
Lawrenceville, GA05-2021
Skills
- Installation and repair
- Preventive Maintenance
- Customer service
- Analytical thinking
- Troubleshooting skills
- Regulatory compliance
- Data entry software
- Professional and courteous
- System installation
Timeline
Service Technician
Reece Supply Co
09.2023 - 06.2024
Laboratory Technician
IDEXX Laboratories
12.2021 - 03.2022
Shift Leader
Sol Millennium Medical
02.2021 - 09.2021
Associate of Business Administration - Business Management
Gwinnett Technical College
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