Ahmed DIOP
Duluth
Summary
Goal-driven Assistant Store Manager with 5-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Experienced with team leadership and coordination. Utilizes effective communication and conflict resolution to maintain team harmony. Track record of enhancing team performance and achieving operational goals.
Professional with strong background in team leadership and operational management. Skilled in fostering collaboration, driving team success, and adapting to evolving demands. Expertise in conflict resolution, project coordination, and strategic planning. Known for reliability, effective communication, and results-driven mindset.
Knowledgeable retail with strong background in team leadership and coordination. Successfully facilitated seamless operations, ensuring timely completion of team objectives. Demonstrated proficiency in conflict resolution and effective communication.
Results-driven professional prepared for leadership roles within team-oriented environment. Proven ability to enhance team performance and drive project success. Valued for collaborative approach and adaptability to dynamic work conditions. Skilled in team management and task delegation.
Overview
9
9
years of professional experience
Work History
Assistant Team Leader
Wholefoods
08.2023 - Current
- Led team training sessions to enhance operational efficiency and staff performance.
- Developed and implemented process improvements that streamlined daily workflows.
- Facilitated communication between team members to ensure project alignment and timely delivery.
- Mentored junior staff, fostering professional growth and ensuring adherence to company standards.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Coordinated scheduling and task assignments, optimizing resource utilization for peak productivity.
- Conducted regular performance reviews, providing constructive feedback to enhance team capabilities.
- Managed conflict resolution within the team, promoting a collaborative work environment.
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Streamlined workflow processes through continuous analysis and improvement initiatives that reduced operational inefficiencies.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.
- Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
- Oversaw performance evaluations for team members, setting clear expectations and providing constructive feedback that led to enhanced productivity levels.
- Managed team workload to reach production targets.
- Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
- Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
Assistant Store Manager
Walmart
04.2017 - 08.2023
- Coached and developed store associates through formal and informal interactions.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Identified and solved complex strategy problems to drive organizational goals.
- Monitored metrics to verify asset stability and effectiveness in strategies designed to increase profit margin.
- Led daily operations to ensure efficient store management and customer satisfaction.
- Trained and mentored team members on best practices in customer service and inventory management.
- Implemented strategies to enhance merchandise presentation, driving improved sales performance.
- Analyzed sales data to identify trends and adjust inventory levels accordingly for optimal stock management.
- Developed staff schedules to optimize coverage during peak hours, enhancing operational efficiency.
- Collaborated with department heads to streamline processes, reducing waste and improving productivity.
Education
Certification - Money Mastery Course
Pass Perfect
01-2026
Certificate - Supply Chain And Logistics
Johnson & Wales University
Providence, RI12.2022
Bachelor of Arts - English Language And Literature
Cheikh Anta Diop
07.2003
Skills
- Administrative Management
- Assignment Delegation
- Business Leadership
- Strategic Merchandising
- Operations Oversight
- Stock Management
- Store Opening and Closing
- Recruitment and Hiring
- Goal Setting
- Customer Service Management
- Pricing and Markdowns
- Training Management
- Performance Evaluation and Monitoring
- Hiring and Training
- Retail Operations
- Sales Tracking
- Inventory Control
- Policy Development and Enforcement
- Team Leadership
- Management Team Building
- Financial Statement Review
- Process Improvements
- Performance monitoring
- Motivational leadership
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Complex Problem-solving
- Attention to detail
- Team motivation
- Overseeing daily activities
- Shift scheduling
- SOP adherence
- Goal setting
- Work Planning and Prioritization
- Work planning
- Staff training
- Performance evaluations
- Process improvement
- Performance improvement
- Documentation and reporting
- Issue resolution
- Daily workflow improvement
- Onboarding and orientation
- Mentoring
Education and Training
other,true,other
Timeline
Assistant Team Leader
Wholefoods
08.2023 - Current
Assistant Store Manager
Walmart
04.2017 - 08.2023
Certificate - Supply Chain And Logistics
Johnson & Wales University
Bachelor of Arts - English Language And Literature
Cheikh Anta Diop
Certification - Money Mastery Course
Pass Perfect