Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Ahmira Johnson

Jonesboro

Summary

Dynamic and dependable retail professional with extensive experience at Walmart and Forever 21. Proven track record in delivering exceptional customer service and effectively managing cash transactions. Skilled in problem-solving and team collaboration, consistently enhancing the shopping experience while maintaining high standards of cleanliness and organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier/Front End Associate

Walmart
Valdosta
02.2024 - 05.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Greeted customers promptly and responded to questions.
  • Handled cash, credit, and debit transactions accurately and efficiently.
  • Resolved customer complaints, guided them, and provided relevant information.
  • Counted and balanced cashier drawers.
  • Answered customer inquiries regarding store policies and procedures.

Sales Associate

Forever 21
Fayetteville
08.2020 - 12.2022
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Delivered excellent customer service by assisting shoppers with product selection, sizing, and styling, contributing to a positive in-store experience.
  • Maintained visual merchandising standards by organizing displays, restocking shelves, and ensuring a clean, appealing sales floor.
  • Operated point-of-sale (POS) systems efficiently to process transactions, returns, and exchanges with accuracy and professionalism.
  • Supported loss prevention efforts by staying alert and following store protocols.
  • Communicated effectively with team members and management to meet daily sales goals, and complete tasks on time.
  • Adapted quickly to fast-paced retail environment during high-traffic periods such as weekends and holidays.

Education

Bachelor of Science - Health Sciences

Valdosta State University
Valdosta, GA
05-2025

Skills

  • Health education
  • Effective communication
  • Team collaboration
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Problem solving
  • Work ethic and integrity
  • Multitasking and organization
  • Cleaning and sanitizing
  • Attention to detail
  • Credit and cash transactions
  • Dependability and reliability

Affiliations

  • Head Captain of my collegiate dance team "Main Attraction"
  • Completed numerous hours of Community Service

Accomplishments

  • Graduated magna cum laude, Valdosta State University, 2025
  • Dean's List, 8 semesters

Certification

  • QPR Gatekeeper Certification

Timeline

Cashier/Front End Associate

Walmart
02.2024 - 05.2025

Sales Associate

Forever 21
08.2020 - 12.2022

Bachelor of Science - Health Sciences

Valdosta State University

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Ahmira Johnson