Airiana Towler-Mitchell
Fairburn
Summary
Compassionate caregiver with a proven track record at Senior Home Care, adept at delivering exceptional customer service and maintaining safety standards. Skilled in documentation and POS system operation, I excel in fostering meaningful connections with clients while ensuring their needs are met efficiently. Flexible and dedicated, I thrive in dynamic environments.
Overview
4
4
years of professional experience
Work History
Caregiver
Senior Home Care
04.2025 - Current
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Returns Associate
Marshalls
07.2024 - 09.2025
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Scanner
Amazon
11.2023 - 05.2024
- Gathered, sorted and scanned documents to enter into computer system.
- Provided access to records for digital and non-digital storage and retrieval.
- Archived documents to locate quickly by strictly following storage methods.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
Sales Associate
Racetrack
01.2022 - 05.2023
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Langston Hughes High School
Fairburn, GA05-2014
Skills
- Documentation
- Compassion and empathy
- Safety awareness
- Flexible schedule
- Verbal and written communication skills
- Excellent customer service
- Retail sales customer service
- POS system operation
Timeline
Caregiver
Senior Home Care
04.2025 - Current
Returns Associate
Marshalls
07.2024 - 09.2025
Scanner
Amazon
11.2023 - 05.2024
Sales Associate
Racetrack
01.2022 - 05.2023
High School Diploma -
Langston Hughes High School