Airica Neely
Gainesville,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
MiMi's Boutique
03.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
JOANN Fabrics And Crafts
02.2020 - 12.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Set and achieved company defined sales goals.
Hostess
O'Charley's Restaurant & Bar
10.2018 - 01.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Excel High School
Plymouth, MN05.2020
Skills
- Personal Shopping
- Dispute Mediation
- Stockroom Organizing
- Sales Trends
- Customer Service
- Market Research
- Persuasive Selling
- Quotas and Goals
Timeline
Sales Associate
MiMi's Boutique
03.2022 - 09.2022
Sales Associate
JOANN Fabrics And Crafts
02.2020 - 12.2021
Hostess
O'Charley's Restaurant & Bar
10.2018 - 01.2019
High School Diploma -
Excel High School
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