Aisha Farmer
Riverdale
Summary
Dynamic Front Office Manager at Atlanta Periodontics with a strong focus on optimizing front office operations and improving employee performance. Demonstrated success in implementing training programs that enhance service excellence and compliance with health and safety regulations. Committed to fostering a high-performing team culture that drives operational efficiency.
Overview
23
23
years of professional experience
Work History
Front Office Manager
Atlanta Periodontics
Atlanta
06.2015 - Current
- Maintained all front office procedures in alignment with legal, regulatory, and organizational guidelines.
- Secured alignment with health and safety guidelines across the front office.
- Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.
Lead Floor Supervisor
Piccadilly Cafeteria
Atlanta
01.2002 - Current
- Managed personnel conflicts and directed critical problems to upper-level supervisors.
- Assessed team member performance to create optimization strategies.
- Conducted routine opening and closing protocols per established guidelines.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
- Coordinated scheduling of staff shifts to optimize productivity.
Education
Diploma - Surgical Technician
UEI College
Morrow, GA04-2010
High School Diploma -
Charles Henderson High School
Troy , AL05-1992
Skills
- Front Office Operations
- Occupational Safety Oversight
- Candidate Sourcing
- Staff Training Programs
- Employee Evaluation
- Service Excellence
Timeline
Front Office Manager
Atlanta Periodontics
06.2015 - Current
Lead Floor Supervisor
Piccadilly Cafeteria
01.2002 - Current
Diploma - Surgical Technician
UEI College
High School Diploma -
Charles Henderson High School
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