Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Aisha Rezende

Marietta

Summary

Proactive and dedicated professional with a proven ability to learn quickly and adapt effectively. With experience in sales and customer service, I am fluent in both Portuguese and English, enabling me to excel in bilingual environments. I am consistently eager to take on new challenges and committed to continuous growth, always aligning my efforts with the evolving needs of the company while maintaining a collaborative and open-minded approach.

Overview

3
3
years of professional experience

Work History

Sales Support Specialist

Americas Auto Auction
06.2023 - Current
  • Manage approximately 100 inbound/outbound communication daily, providing exceptional service and effective sales support in a high-volume, fast-paced setting.
  • Consistently assess customer needs and deliver personalized solutions, enhancing and maintaining client relationships.
  • Maintain accurate and comprehensive records of customer interactions in ASI system, ensuring thorough documentation for follow-ups and performance monitoring.
  • Communicate with title companies via email to follow up on title status for both buyers and sellers, ensuring timely updates and accurate documentation throughout the transaction process.

Secretary

Posto Conquista
09.2022 - 06.2023
  • Provided comprehensive administrative support to the Office Manager and team, ensuring smooth day-to-day operations.
  • Greeted and assisted visitors with professionalism, directing them to the appropriate departments or personnel.
  • Managed incoming calls by responding to inquiries, routing calls efficiently, and maintaining a high standard of customer service.

Education

High School Diploma -

Colegio Einstein Jr.
12.2021

Skills

  • Strong communication skills
  • Problem-solving
  • Adaptability/flexibility
  • Time management
  • Attention to detail
  • Collaboration/teamwork
  • ASI/Spark
  • Microsoft Office Suite (Excel, Word, Powerpoint)
  • Data Entry & Database management
  • Bilingual (English & Portuguese)
  • Sales Support
  • Call Center Software

Accomplishments

    Microsoft Excel – Excel from Beginner to Advanced

    Udemy Course Completion Certificate | Udemy

Languages

English
Full Professional
Portuguese
Native or Bilingual

Timeline

Sales Support Specialist

Americas Auto Auction
06.2023 - Current

Secretary

Posto Conquista
09.2022 - 06.2023

High School Diploma -

Colegio Einstein Jr.

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Aisha Rezende