A'Janni Pinero
Duluth
Summary
A SCAD Film Student with a deep passion for storytelling and a talent for using cinematography to capture moments across various industry segments. Adept at translating creative visions into compelling visual narratives, bringing a unique perspective to every project.
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Overview
8
8
years of professional experience
1
1
Certification
Work History
Clubhouse Server
Atlanta Country Club
06.2024 - Current
- Enhanced member satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with all members
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
TopGolf
10.2023 - 05.2024
- Increased customer satisfaction by responding quickly to their demands and offering individualized care.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Director of Video Production/Production Assistant
Tyler Studios
09.2023 - 12.2023
- Understanding of video production processes, including pre-production, shooting, and post-production.
- Proficiency in designing and arranging sets, including selecting props, decor, and furniture to create desired visual aesthetics.
- Worked closely with production coordinator to plan documentary, reality TV, and podcast projects.
- Capable of conducting research for creative inspiration, market trends, and project requirement
- Ability to create visually appealing and informative pitch decks to pitch video ideas or projects to stakeholders.
Assistant Studio Manager
Cady Studios
06.2021 - 09.2023
- Led a team of 7 sales representatives to provide clientele exceptional photography experiences.
- Directed team meetings to analyze sales performance and evaluate goal achievement.
- Handled customer inquiries and complaints requiring senior-level intervention with prompt resolution.
- Recruited, trained, and developed customer-oriented team.
- Maintained positive customer relationships through customer satisfaction and conflict resolution.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
Front Desk Agent
Atlanta Athletic Club
06.2020 - 08.2021
- Managed appointments via telephone, email, and in-person for guests providing logistical information.
- Facilitated room deposits, fees, and payments.
- Communicated effectively through customer telephone calls promptly and appropriately handled needs.
- Used internal software efficiently to process reservations, check-ins and check-outs.
Retail Sales Associate
Crocs
10.2020 - 06.2021
- Welcomed customers and provided customer support for questions, selections, and purchases.
- Effectively organized merchandise to maintain inventory integrity.
- Ensured sanitary workstations on sales floor for business operations.
- Capitalized on marketing opportunities through promotions and discount opportunities.
Cashier Assistant
Howard Brothers
09.2019 - 06.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and cash management protocol.
- Verified sales records through drawer cash outs.
- Ensured sanitary cashier workstation and scanning area.
Sales Associate
Plato's Closet
07.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Utilized store databases to identify customer needs.
- Provided customer support for sizing, accessories, and merchandise care.
- Efficiently processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server Assistant
Studio Movie Grill
06.2016 - 07.2018
- Improved guest experiences with food and beverage accuracy.
- Collaborated with other staff members to maintain exceptional customer satisfaction.
- Delivered customer orders promptly with attention to detail.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to promptly adress customer needs.
Education
Bachelor of Arts - Film And Television
Savannah College of Art And Design
Atlanta, GA05.2026
Associate of Arts - Film And Media
Georgia State Perimeter College
Dunwoody, GA12.2023
High School Diploma -
Duluth High School
Duluth, GA05.2019
Skills
- Revenue Development
- Team Assistance and Oversight
- Coaching and Mentoring
- Consultative Sales Approach
- Goal Attainment
- Attention to Detail
- Workflow Processes
- Training Employees
- Creative Strategies
- Studio Production
Certification
Adobe Certified Professional in Visual Design Using Adobe Photoshop
Timeline
Clubhouse Server
Atlanta Country Club
06.2024 - Current
Server
TopGolf
10.2023 - 05.2024
Assistant Director of Video Production/Production Assistant
Tyler Studios
09.2023 - 12.2023
Assistant Studio Manager
Cady Studios
06.2021 - 09.2023
Retail Sales Associate
Crocs
10.2020 - 06.2021
Front Desk Agent
Atlanta Athletic Club
06.2020 - 08.2021
Cashier Assistant
Howard Brothers
09.2019 - 06.2021
Sales Associate
Plato's Closet
07.2018 - 08.2019
Server Assistant
Studio Movie Grill
06.2016 - 07.2018
Bachelor of Arts - Film And Television
Savannah College of Art And Design
Associate of Arts - Film And Media
Georgia State Perimeter College
High School Diploma -
Duluth High School
Adobe Certified Professional in Visual Design Using Adobe Photoshop
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