AKAYLA SWIFT
Atlanta
Summary
Client-focused customer service professional with experience in high-pressure, guest-facing environments. Known for maintaining composure, professionalism, and attention to detail while delivering efficient and personalized service. Strong communicator with a proven ability to build rapport, resolve issues, and create positive customer experiences. Brings a disciplined work ethic, adaptability, and a service-first mindset.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Substitute Teacher
Georgia Public Schools
01.2023 - Current
- Delivered consistent, professional service in fast-paced environments
- Built rapport quickly with diverse individuals, creating a positive experience
- Managed conflicts calmly while maintaining structure and satisfaction
- Communicated clearly to ensure smooth daily operations
- Recognized for reliability and professionalism through repeat assignments
Quartermaster Third Class (QM3)
United States Navy
01.2021 - 01.2024
- Worked in high-accountability environments requiring precision and teamwork
- Maintained accurate records and handled sensitive information with discretion
- Followed strict procedures and compliance standards
- Collaborated with teams to ensure efficient operations under pressure
- Recognized for strong performance, reliability, and leadership potential
Education
Coursework toward Associate Degree -
California Miramar University
Licensed Esthetician - undefined
Georgia Career Institute
04-2025
High School Diploma - undefined
Maynard Jackson High School
05-2020
Skills
- Customer Service & Client Relations
- Conflict Resolution & De-escalation
- Professional Communication
- Problem Solving & Critical Thinking
- Time Management & Multitasking
Accomplishments
- Specialized in substituting for various classes.
- Took all offered shifts to maintain coverage for students
- Completed extra training to further help students under care.
Certification
CPR Certified
Timeline
Substitute Teacher
Georgia Public Schools
01.2023 - Current
Quartermaster Third Class (QM3)
United States Navy
01.2021 - 01.2024
Licensed Esthetician - undefined
Georgia Career Institute
High School Diploma - undefined
Maynard Jackson High School
Coursework toward Associate Degree -
California Miramar University