Akeem Anderson
Lawrenceville
Summary
Motivated and adaptable professional with 9+ years of experience in high-volume, customer-facing roles and operational logistics. Recently completed Georgia’s 75-hour real estate pre-licensing course and passed the school exam; currently preparing for the state licensing exam. Adept at building strong client relationships, solving problems efficiently, and supporting sales functions. Seeking to contribute real estate training and service excellence to an Assistant Neighborhood Sales Manager role with Stanley Martin Homes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Gate Agent
Delta Air Lines
05.2021 - Current
- - Delivered exceptional service to passengers while managing real-time logistics of gate operations.
- - Assisted with reservations, seat assignments, baggage check-in, and flight announcements.
- - Acted as first point of contact, providing guidance and support to hundreds of daily travelers.
- - Collaborated cross-functionally to ensure on-time departures and adherence to safety protocols.
Ramp Agent
Delta Air Lines
03.2015 - 05.2021
- - Coordinated baggage handling, cargo loading, and aircraft servicing.
- - Operated various ground support equipment safely and efficiently.
- - Supported turnaround operations with a focus on accuracy, timing, and customer satisfaction.
- - Maintained compliance with all safety and regulatory procedures under high-pressure conditions.
Education
High School Diploma -
Rockdale County High School
Conyers, GA05-2010
Skills
- Customer Relationship Management
- Real Estate Principles & Sales Process
- Effective Verbal & Written Communication
- Sales Support & Administrative Assistance
- Detail-Oriented & Organized
- Conflict Resolution & Problem-Solving
- Time Management & Adaptability
- CRM & Computer Proficiency
- Microsoft Office Suite
- CRM and Ticketing Systems
- Airline Reservation Systems
- Google Workspace
Certification
- Completed Georgia Real Estate Commission’s 75-hour Pre-License Course
- Passed Real Estate School Final Exam
- Actively preparing for the Georgia Real Estate State Licensing Exam
Timeline
Gate Agent
Delta Air Lines
05.2021 - Current
Ramp Agent
Delta Air Lines
03.2015 - 05.2021
High School Diploma -
Rockdale County High School
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