Akiel Mulgrave
Maintenance Mechanic
Atlanta
Summary
Dynamic technician with extensive experience at PepsiCo, excelling in equipment maintenance and troubleshooting. Proven ability to enhance customer satisfaction through effective problem-solving and team training. Committed to safety and quality control, consistently implementing innovative solutions to minimize downtime and improve operational efficiency.
Overview
26
26
years of professional experience
Work History
Technician III
PepsiCo
10.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Liaised with internal departments to optimize productivity and efficiency.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Maintenance Mechanic
Batter Up Foods
07.2017 - 08.2021
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- HVAC-certified repairs and maintenance, or other specialized training for electrical, plumbing, carpentry, flooring, and painting issues when they arise.
- Team builder and great communicator.
- Conducted comprehensive diagnostics to pinpoint and address mechanical issues, ensuring minimal disruption to production.
- Led team in emergency repair situations, restoring functionality to critical machinery with minimal downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Maintenance Mechanic
QUIKRETE
06.2010 - 05.2017
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Integral factor with the rebuild and installation of main Palletizer.
- Critical to the work order and PM process.
- Installed shrink wrap machines, Conveyor systems, Baggers and Duct work.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Maintained ROTO-PACKER, Baggers, Bag houses and Silos.
Plant Maintenance Mechanic
Ups Ground
12.2004 - 04.2010
- Supported inventory management by tracking spare parts usage, ensuring adequate stock levels were maintained at all times.
- Conducted root cause analyses to identify recurring equipment failures, implementing corrective measures to prevent future occurrences.
- Contributed to a safe working environment by adhering to OSHA regulations during all aspects of the job responsibilities.
- Developed comprehensive maintenance schedules to proactively address potential issues before they escalated into costly repairs or downtime.
- Diagnosed and repaired complex mechanical and electrical systems.
- Installed and maintained plumbing and HVAC systems.
Field Technician
Comcast
02.2000 - 11.2004
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Kept detailed records of field measurements and data.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.
Education
Bachelor of Arts - Industrial Automation
University of Phoenix
Tempe, AZ 05.2001 -
Skills
Maintenance and repairs
Problem-solving
Customer service
Equipment maintenance
Work Planning and Prioritization
OSHA compliance
Commercial construction experience
Team Training
Electrical repair
Quality control
Troubleshooting
Timeline
Technician III
PepsiCo
10.2021 - Current
Maintenance Mechanic
Batter Up Foods
07.2017 - 08.2021
Maintenance Mechanic
QUIKRETE
06.2010 - 05.2017
Plant Maintenance Mechanic
Ups Ground
12.2004 - 04.2010
Bachelor of Arts - Industrial Automation
University of Phoenix
05.2001 -
Field Technician
Comcast
02.2000 - 11.2004