Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

AKILAH JONES

Newington,Georgia

Summary

Dynamic Desk Clerk at NFI with a strong focus on customer satisfaction and problem-solving skills. Delivered exceptional service during peak times, enhancing guest experiences and fostering loyalty. Expert in cash handling and maintaining an inviting atmosphere, ensuring operational efficiency and a welcoming environment for all visitors.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Desk Clerk

NFI
11.2020 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Checked in and out designated equipment, keys, and supplies.
  • Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.

Verifier

OA Logistics
06.2013 - 02.2014

Verified each box and pallet before shipment

Cashier

Parkers Kitchen
05.2024 - 10.2024

Customer service

Education

Screven County High School
Sylvania, GA
05-2003

Skills

  • Problem-solving skills
  • Cash handling
  • Customer satisfaction focus
  • Hospitality industry expertise

Accomplishments

    I have been with my job for 7 years 5 with the company 2 with the temp and has been in various positions

Certification

My 5 year plaque

Languages

English

Timeline

Cashier

Parkers Kitchen
05.2024 - 10.2024

Desk Clerk

NFI
11.2020 - Current

Verifier

OA Logistics
06.2013 - 02.2014

Screven County High School

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AKILAH JONES