AKIRA GOODMAN

* Maintained accurate records of customer interactions and transactions.

*Utilized CRM software to track customer requests and follow-ups.

*Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

* Supervised customer service representatives and ensured compliance with company policies.

* Monitored daily operations and addressed customer inquiries effectively

* Handled escalated customer complaints with professionalism and empathy.

* Managed access control system to regulate entry points effectively

* Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.

* Provided security team leadership and contributed to on-call duties.

* Operated forklifts to move materials within the warehouse safely.

*Maintained accurate records or received and shipping items in the system.

* Communicated with team members to prioritized daily shipping tasks efficiently

* Managed daily office operations and maintained organized administrative systems.

*Coordinated schedules and appointments for staff and parents at the daycare center.

* Maintained accurate records of children's attendance and enrollment information.