Alaina Boulineau
Statesboro
Summary
Adaptable office assistant skilled in managing daily operations and enhancing organizational strategies. Known for strong attention to detail and commitment to maintaining patient confidentiality, ready to support healthcare teams in delivering exceptional service.
Detail-oriented professional with expertise in appointment scheduling and resource management. Proven ability to support patient care and streamline office operations to enhance workflow efficiency.
Dedicated Chiropractic Assistant with a strong focus on telephone etiquette and patient education. Successfully assisted in office operations and managed billing processes, contributing to improved recovery outcomes and overall patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant/Front Office Assistant
Advanced Chiropractic and Wellness Center
Statesboro, GA
06.2025 - Current
- Assisted patients with scheduling appointments and managing paperwork efficiently.
- Prepared treatment rooms by ensuring cleanliness and organization of chiropractic tools and equipment.
- Supported chiropractors during patient examinations and therapies, enhancing workflow efficiency.
- Educated patients on post-treatment care, contributing to improved recovery outcomes.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Worked with law firms for Personal Injury cases and communicated with Case Managers/ Paralegals.
Office Assistant
Millen Peanut Company
Millen, GA
01.2023 - Current
- Managed daily office operations, ensuring efficient workflow and timely communication among departments.
- Maintained accurate records and documentation, enhancing data retrieval processes for management reporting.
- Implemented office organization strategies, resulting in improved workspace functionality and employee productivity.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Server
Dolans Barbecue
Statesboro, GA
10.2022 - 06.2025
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely order processing and customer satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new team members on menu knowledge and service protocols.
- Implemented inventory management techniques, reducing waste and optimizing supply usage.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Edmund Burke Academy
Waynesboro, GANo Degree - Major Criminal Justice, Minor Paralegal Studies
Georgia Southern University
Statesboro, GA12-2027
Skills
- Telephone etiquette
- Appointment scheduling
- Detail-oriented approach
- Organizational skills development
- Flexibility and adaptability
- Resource management
- Data entry efficiency
- Payment collection
- Professionalism and ethics
- Time management mastery
Certification
CPR Certified
Timeline
Chiropractic Assistant/Front Office Assistant
Advanced Chiropractic and Wellness Center
06.2025 - Current
Office Assistant
Millen Peanut Company
01.2023 - Current
Server
Dolans Barbecue
10.2022 - 06.2025
Edmund Burke Academy
No Degree - Major Criminal Justice, Minor Paralegal Studies
Georgia Southern University